Back

Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,305 Reviews

1,305 Reviews of Wellesley Volkswagen - Service Center

Sort by
January 01, 2024

Smooth and easy - love bringing my car for service to Wellesley VW. Will call them next time for sure. More

by CAROLINESTONE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

Very friendly and knowledgeable. Great customer service and communication. Waiting area is clean and functional. More

by ALLISON.COUTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

I highly recommend VW Wellesley and Drew for their exceptional service and customer-focused approach. It’s rare to find someone so dedicated and skilled in their profession. Thank you for a job well d More

by KADIRMAHMUTOGLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

The team regularly goes above and beyond to schedule and deliver. Power went down and they still completed the work. Will continue to go back. More

by mcbeckwith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

We have always found the service at Wellesley VW to be of the highest quality. Drew was a true professional and he kept us apprised of the status of repairs, calling to get authorization for any required add More

by FOXFIRE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Drew and Wellesley VW are amazing. Very transparent with suggested work and cost. Dealership even provides a video and commentary by the service technician. I’ve owned several VWs a More

by kmibis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

You can always count on Wellesley VW service department for dependable service. Customer service is always pleasant and professional. More

by ANN.ROMANOWSKI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather ? The receptionist in the Service Department , Samantha Briody, Bob Berfield
December 26, 2023

Rachel in the Service Department was wonderful as was Drew! I was comfortable and able to do work on my laptop as I waited. I have not been taking advantage of what Wellesley Volkswagen has to offer, but More

by MISSJGRIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
December 26, 2023

Drew and the young women l interfaced with this time are excellent service providers. I feal very comfortable in that they tell myself and Wife Nancy Lam what needs to be done without a lot of pressure. More

by escribner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
December 26, 2023

We are happy to have been customers for nearly twenty years - thank you very much! More

by ROB.MEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
...
44
...