Wellesley Volkswagen - Service Center

Drew was good to work with and provided good professional pleasant service. The coffee was decent and I got a free car wash too. pleasant service. The coffee was decent and I got a free car wash too. More

Samantha was amazing - I had to have a last-minute oil change before an unexpected 1200 mile drive and she was able to squeeze me in before I had to leave. Very appreciative! change before an unexpected 1200 mile drive and she was able to squeeze me in before I had to leave. Very appreciative! More

Excellent customer service, kept in touch with me throughout the service visit. my only feedback was the 30 minute wait for the shuttle to work throughout the service visit. my only feedback was the 30 minute wait for the shuttle to work More

Quick, efficient, and friendly service! The complementary shuttle service is also a huge bonus. The lounge area isn't anything special but sufficient enough to log into WiFi. After getting The complementary shuttle service is also a huge bonus. The lounge area isn't anything special but sufficient enough to log into WiFi. After getting our car serviced at another VW dealership (Boston VW) we decided to visit Wellesley for our next factory recommended maintenance and they did an amazing job! Karl and Sam at the front were both awesome - would highly recommend this dealership for any VW needs. More

Drew is the consummate service professional in MetroWest. His encyclopedic knowledge of VW makes him a tremendous asset to his clients. His encyclopedic knowledge of VW makes him a tremendous asset to his clients. More

Dealership service, clean, smooth easy drop off and pick up and simple on line access. up and simple on line access. More

To whom it may concern, I was satisfied with my recent experience at the dealership. experience at the dealership. More

Sam was great and communicated well the services needed. I was a little frustrated that I had to bring back the car because the lack of thoroughness on the work performed. Also, think the area needed to be I was a little frustrated that I had to bring back the car because the lack of thoroughness on the work performed. Also, think the area needed to be rinsed out because my car smelt like coolant until I rinsed it myself. More

Great Service, great process. Wouldn’t bring my car anywhere else. Drew greeted me promptly and took care of everything. Wouldn’t bring my car anywhere else. Drew greeted me promptly and took care of everything. More

Thank you for the great service I felt confident with all the service that I received. all the service that I received. More