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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,307 Reviews

1,307 Reviews of Wellesley Volkswagen - Service Center

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April 18, 2023

Purchased my 2017 Passat almost 4 years ago and for Sales and Service Wellesley VW is the absolute best. Karl Christ has kept me well educated with certian service recommendations in keeping my Passat in to More

by rscrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And Heather always an absolute pleasure, Samantha Briody
April 18, 2023

For Sales and Service Wellesley VW is the absolute best. Karl Christ and Samantha Briody has kept me well educated with certian service recommendations in keeping my Passat in top mechanical conditio More

by rscrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Let's not forget Heather, she to is the absolute best, Samantha Briody
April 13, 2023

Easy to schedule the service, with good choices. Easy drop off and pickup. Happy with the whole experience More

by PDGREEN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
April 13, 2023

Friendly, knowledgeable service. I appreciate the car cleaning and explanation of the work and use of coupons where possible More

by SARAH.CABOT
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
April 12, 2023

Friendly, knowledgeable service and convenient location. I appreciate the car cleaning and explanation of the work. More

by SPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
April 10, 2023

I brought my car in for maintenance. Excellent service by the team as usual!! Thanks. More

by MASAHITO SUGAWARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather at the reception , Matt Pitts, Samantha Briody
April 10, 2023

Exceptional service ! !!!! Super fast, also added a substantial amount of Complimentary cleaning/ washing !!!!! Thank You Wellesley VW !!!! More

by djkjr.62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

I have had VW's for 20 years, and always bought them at Wellesley Volkswagen - although I have only needed two cars in all this time! Their service is excellent, helpful, thorough, and extremely efficient. More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

Professional staff. Excellent diagnosis of and repair to the issue I was having at the time. Staff is always attentive to covering the extant of repair or maintenance re More

by billc508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom the chief mechanic, Matt Pitts
April 07, 2023

We bought an Atlas from VW Wellesley a few years ago. My wife got a bad flat tire and the car wasn’t drivable. She called me in a panic and I went out to help but turns out - I didn’t know how to change More

by ben.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
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