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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,308 Reviews

1,308 Reviews of Wellesley Volkswagen - Service Center

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March 26, 2023

They went above and beyond on there service department, Everything was corrected and my Atlas was perfect again. More

by SEVENKS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Excellent service and communication, they called and also texted me. Also liked the courtesy shuttle, that was super helpful. More

by titijoanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

They are the best. Never had a more enjoyable experience buying a new car before. More

by C Laverty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Eustace
March 24, 2023

Super pleasant stiff. Timely service. Overall super good experience. Every time. Drew is fantastic to work with! More

by NYZELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
March 23, 2023

Drew was incredibly kind, thorough and professional. All my questions were answered. He was very knowledgeable More

by MMEATON94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Everyone is welcoming and helpful. I especially like working with Sam. She is thorough, energetic, and overall amazing. More

by CHRIS.WEIKART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
March 18, 2023

They took care of my issue in a timely fashion with minimal inconvenience to me. More

by ANDERSONBABS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

Excellent service! Everyone is so friendly and helpful. I worked with Sam and she was so thorough and overall amazing. Great experience. More

by MVLEVINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
March 16, 2023

The Wellesley VW Service Dept is excellent. During my recent visits, I've worked with Karl as my service advisor. He is always incredibly helpful. He kept me in the loop from start to finish More

by Adam P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

Love having my car services at Wellesley Volkswagen. My service was quick and on time, they have a lovely waiting area with free snacks, water and wifi, and the service reps were very polite and present More

by AMANDAJO.NOWAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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