Wellesley Volkswagen - Service Center

As the owner of a Golf R, I have been studying the various upgrades available to bring out more life in my little hot hatch. Drew was a great help in navigating the various options and helping build a various upgrades available to bring out more life in my little hot hatch. Drew was a great help in navigating the various options and helping build an overall build plan that suited my desires. I found his knowledge and customer service above and beyond other VW dealers in my area. I would recommend Drew and Wellesley VW to anyone and will be working with Drew again in the future. More

Thanks to Drew Ricci, we were able to get our Atlas fixed and on the road to Virginia. He contacted us right away when he realized what the problem was, explained the process the car needed to go through in and on the road to Virginia. He contacted us right away when he realized what the problem was, explained the process the car needed to go through in order to safely get it back on the road, and was thoughtful when he realized the tight schedule we were on. Thanks, Drew1 More

I feel at home whenever I bring my car for service. I used to make a trek of 22 miles (44 miles roundtrip) to next dealer just because that's where I bought it from. Now I only have to travel 6 miles ( I used to make a trek of 22 miles (44 miles roundtrip) to next dealer just because that's where I bought it from. Now I only have to travel 6 miles (12 miles roundtrip). This is my home now. Everyone is so nice and friendly and knowledge to no end. That fuse did the trick Sam. It worked! After 4 years, this is the 1st time I was able to charge my phone in the car. ohhh. Thank you, Sam! More

Always great service. Everything explained and efficiently completed. Thank you Karl and all the behind the scenes gang for keeping our vw golf up and running so well for Everything explained and efficiently completed. Thank you Karl and all the behind the scenes gang for keeping our vw golf up and running so well for us. More

Drew is helpful, informed, and very conscientious. All great attributes for customer service. Drew provided a really curated experience. All great attributes for customer service. Drew provided a really curated experience. More

I am no longer afraid to go to the dealership! Drew has helped me out a couple of times now, and I don’t come out with inflated bills! He is always smiling, happy, and makes me feel welcome. Drew has helped me out a couple of times now, and I don’t come out with inflated bills! He is always smiling, happy, and makes me feel welcome. He is also professional, helpful, and reassuring about my car repairs. I will keep going back. More

Convenient to drop off and get shuttle ride to and from work after for pick up. I was kept informed of progress. Repairs completed in a timely fashion and recommendations explained in detail. work after for pick up. I was kept informed of progress. Repairs completed in a timely fashion and recommendations explained in detail. More

Wellesley VW service department staff are always helpful. Karl was friendly and efficient, just a pleasure to deal with. Karl was friendly and efficient, just a pleasure to deal with. More

Great and friendly service. They do their best to help minimize the cost of services to your vehicle. They do their best to help minimize the cost of services to your vehicle. More

Excellent service, easy drop off, all work done and finished before quoted time. Very pleased! finished before quoted time. Very pleased! More