Wellesley Volkswagen - Service Center

drew helped me out in a difficult situation and he was so nice i had to buy another VW from this dealer. he was patient when i was not and everything got sorted out. the other staff stepped in when needed to nice i had to buy another VW from this dealer. he was patient when i was not and everything got sorted out. the other staff stepped in when needed to keep communication going. More

Always a great place for service. Very friendly staff and work is always done perfectly. Very friendly staff and work is always done perfectly. More

Drew was incredibly kind and customer-facing in his intake and management of our service appointment today. He patently explained our options with a sense of integrity, warmth, & humor while keeping us intake and management of our service appointment today. He patently explained our options with a sense of integrity, warmth, & humor while keeping us updated throughout the appointment. His service reflects exceedingly well on VW. More

Wellesley VW had a pleasant atmosphere and accommodating staff. Had no complaints or issues that came to mind. accommodating staff. Had no complaints or issues that came to mind. More

Karl was extraordinarily helpful clearing explaining options after my car battery stopped working. He followed up when the car was received and notified me of the schedule for repair. Karl knew the ca options after my car battery stopped working. He followed up when the car was received and notified me of the schedule for repair. Karl knew the car is my only means of transportation and worked with the service technicians to have my car ready later in the day. Extraordinary customer service on the part of the team at Wellesley VW! Thank you. More

Once again, Wellesley VW service has come through for me on this faulty injector issue. Car is running great. on this faulty injector issue. Car is running great. More

Went in for an oil change and the service was quick and friendly. Waiting area with free internet and refreshments was a great bonus. I worked with Drew who was very helpful, fair and communicative. I felt friendly. Waiting area with free internet and refreshments was a great bonus. I worked with Drew who was very helpful, fair and communicative. I felt like my car was in good, trusted hands here! Thanks Drew and Wellesley VW! More

My AC feels like the N. Pole now. Nice! Samantha is AWESOME with her superb Customer Service skills. Simply Priceless! Pole now. Nice! Samantha is AWESOME with her superb Customer Service skills. Simply Priceless! More

this is a good store with professional staff. if you want a VW product or need service, you will be taken care of and not be disappointed. brought mother in laws Jetta (being a dutiful son in l if you want a VW product or need service, you will be taken care of and not be disappointed. brought mother in laws Jetta (being a dutiful son in law) in for service and it was a good experience, as I had expected. More