Wellesley Volkswagen - Service Center

This dealer truly goes out of the way to accommodate the customer. They are knowledgeable and attentive to the needs or requirements of the car owner. They were extremely helpful to me recently when my car customer. They are knowledgeable and attentive to the needs or requirements of the car owner. They were extremely helpful to me recently when my car required extensive repair. A loaner car was provided throughout the period of time for the repairs to be made. I appreciate their helpfulness in getting me back on the road. This is my number one stop for my car needs. More

Drew was thoughtful and courteous during entire process. Gave exceptional customer service!! He really cared! Gave exceptional customer service!! He really cared! More

If I could give more than 5 stars, I would. GREAT/EXCELLENT/AWESOME/SUPERB/MAGNIFICENT Customer Service. Make feel good knowing that your car will get the best service possible. I used to GREAT/EXCELLENT/AWESOME/SUPERB/MAGNIFICENT Customer Service. Make feel good knowing that your car will get the best service possible. I used to drive almost 24 miles to the dealership I got my car from. BUT, their Customer Service is not what it used be. I came here by word of mouth of another VW who comes to this dealership to get his VW serviced. Best thing out of it, I've found that the Customer Service Associates used to take care of my car at that same dealer are working here. Feels like family again. Thanks for making me feel welcome at my new home dealership for my Jetta. More

Drew did a great job helping me with a problem on my 2017 Tiguan. The issue was rapidly diagnosed, I was kept informed during the repairs, and it was completed much quicker than anticipated. I will defi Tiguan. The issue was rapidly diagnosed, I was kept informed during the repairs, and it was completed much quicker than anticipated. I will definitely continue to bring my car here for service primarily due to the honesty and integrity of the service department. More

We were pleased with the service as well as the ease of setting an appointment. Thank you. setting an appointment. Thank you. More

Great in and out experience, got more than I expected and Drew was the nicest to work with. Certainly recommend to anyone with a Volkswagen or in need of one! Drew was the nicest to work with. Certainly recommend to anyone with a Volkswagen or in need of one! More

Wow, the Service I received from Sam was outstanding. Great communication, met all goals and is really nice! Great communication, met all goals and is really nice! More

Drew was excellent to work with, and was very honest about the service required / recommended. I have had my VW serviced here many times, and am always happy. Drew goes above and beyond to make sure I f about the service required / recommended. I have had my VW serviced here many times, and am always happy. Drew goes above and beyond to make sure I fully understand and agree with the work being done. More

Worked with Drew, on brakes ( rotors and pads) and full interior detail. Very easy experience start to finish. interior detail. Very easy experience start to finish. More

We have purchase two Volkswagens from Wellesley Volkswagen and service them through Drew and always has a smile and always positive Volkswagen and service them through Drew and always has a smile and always positive More