Wellesley Volkswagen - Service Center

Really good job brought car in told them what was going in issue resolved in a littttle over an hour in issue resolved in a littttle over an hour More

Very easy to set up appointment. WVW provided clear explanation of service, cost, and amount of time needed for service. They kept me up to date on the progress of the service being WVW provided clear explanation of service, cost, and amount of time needed for service. They kept me up to date on the progress of the service being performed As always the pricing was reasonable and the work performed was top notch The best part of the experience was the interaction with the people at WVW. The service associate Drew Ricci was great. He greeted me by name and fully explained the scope and cost of the work being done. It was a surprise to be greeted by name…maybe a small thing but it does make you feel special I submitted an initial review but I somehow screwed it up by apparently entering a number of one star ratings. My intention was to enter five stars on all the questions. My previous cars have been Audi’s and a BMW, but this Golf Alltrack matches up perfectly for me. My central comment is that the service people at WVW Make it great. WVW people are the BEST! More

Drew was professional and kind. I received wonderful service and the service was prompt. I highly recommend this dealership. I received wonderful service and the service was prompt. I highly recommend this dealership. More

Great service as usual! ! Always nice to see their happy faces and providing me with the right course of action and advice. ! Always nice to see their happy faces and providing me with the right course of action and advice. More

Very easy to work with. They are clear, efficient and fair. No surprises and good communication. They are clear, efficient and fair. No surprises and good communication. More

Excellent Sales Staff. Excellent Service Department and Mechanics. Both departments offer suggestions to save the customer money. I would but another VW from them. Excellent Service Department and Mechanics. Both departments offer suggestions to save the customer money. I would but another VW from them. More

It was very easy to arrange the service appointment and they were incredibly courteous. Also, they communicated when the car would be ready and even washed the car for us! they were incredibly courteous. Also, they communicated when the car would be ready and even washed the car for us! More

Love it. Great level of service. Honest. Very professional and courteous. I bought my car there and I like taking it there for service. Great level of service. Honest. Very professional and courteous. I bought my car there and I like taking it there for service. More

Courteous and prompt service for a software recall issue. Once we were notified, we called and an appointment to repair was made for the same week! Once we were notified, we called and an appointment to repair was made for the same week! More

Karl was very helpful and kept me up to date on what was needed for service on my car. needed for service on my car. More