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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,357 Reviews

1,357 Reviews of Wellesley Volkswagen - Service Center

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February 18, 2022

Good experience with the service, professional expertise. But the shuttle service is not that good. Have to wait for about 1h. More

by 77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
February 18, 2022

Very friendly staff, quality work at very reasonable pricing. Waiting area was clean and offered refreshments and snacks which was nice. More

by haflerfitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

Good folk. Clear communication and helpful. Not pushy. Will return again for service to the vehicle. More

by KBERNARD1
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

The tech was fast, efficient and friendly. Explained what service was being provided and didn’t oversell. More

by spivackfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pitts
February 17, 2022

We are very happy with the amazing service and accommodating nature that Drew and the entire Wellesley VW service department shows each and every visit ! More

by eagan77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

Drew was great, super friendly and personable. Made sure I knew all of the cost up front and checked in on me throughout the process. All around a great experience thanks to Drew! More

by haflerfitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

Informative, pleasant, and pretty quick Like the clear communication Easy in and out Filler word. More

by JTHOMPSONART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

The service at Wellesley Volkswagen was great. This is my second car that I have bought from them More

by rnewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

Rapid service, cheerfully given. Coffee and car wash appreciated. Wish you were closer to my home as dealer ship used top be. More

by Never Too Late
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pitts, Samantha Briody
February 14, 2022

20 year history with Wellesley VW. Purcasing and sevice on 5 vehicles over this time. Always outstand service More

by ATKINSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
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