Werner Mazda

I purchased the car from and that was I’d say the best car buying experience I’ve ever had. I had the car inspected in April and the brakes were in good shape. Then end of June my brakes started making car buying experience I’ve ever had. I had the car inspected in April and the brakes were in good shape. Then end of June my brakes started making an aweful noise so I brought it to them to get looked at and come to find out. The inner pads on the front are completely gone and the outer pads are almost gone. I needed new rotors and pads for the front and they also suggested the rears as well but wasn’t an emergency. Maybe I’m getting old but the sticker shock for the estimate definitely took me by surprise. The labor rates I didn’t have a problem for but the parts I felt was extreme. I understand it’s a business and they’re there to make money but to have a 300% mark up?? Sorry, that just left a really bad taste in my mouth. So no, I did not have them perform the brake service. More

I have been a customer for many years and never have had any trouble with this dealership! any trouble with this dealership! More

Waiting for service to be finished wasn’t bad at all, video that was sent to me showing the work was very straightforward and appreciated. Really don’t enjoy working with Lorri at the service desk, thoug video that was sent to me showing the work was very straightforward and appreciated. Really don’t enjoy working with Lorri at the service desk, though. Tried to make me feel like an idiot for having concerns over something that she actually had no knowledge of!!! More

My last few vehicles purchased and always serviced here. Excellent, sales, service and support every time. Excellent, sales, service and support every time. More

Entire experience was phenomenal Werner Mazda makes the customer feel important. Would highly recommend to anyone wishing to purchase a Mazda that they will get things done. customer feel important. Would highly recommend to anyone wishing to purchase a Mazda that they will get things done. More

Serviced 3 times after tire change it still vibrates and the ride is bumpy. They don’t seem to have any clue about the problem. I’m disappointed with their service. the ride is bumpy. They don’t seem to have any clue about the problem. I’m disappointed with their service. More

Had a bad battery. Service was great and very much appreciated. Once again, thank you! Service was great and very much appreciated. Once again, thank you! More

Everyone at the dealership was very nice a d knowledgeable. My salesman Matt was especially helpful and so wonderful to work with. The finance guy gets a slightly lower rating because I had to knowledgeable. My salesman Matt was especially helpful and so wonderful to work with. The finance guy gets a slightly lower rating because I had to tell him about the special finance offers from the website. He initially tried to tell me that was only valid on "certain models" and not mine. That was not true. I had looked up the info beforehand and screen shotted the offer which was clearly for the car I was buying, including the VIN. He went over the payment info but never told me the rate. I had to ask and learned it was higher than the online offer. He did redo the paperwork for the lower rate but would not have if I didn't ask. More

On time. Appreciate the video inspection. No selling other services. Nice, clean, comfortable waiting area. Appreciate the video inspection. No selling other services. Nice, clean, comfortable waiting area. More

I've been to many car dealer's bought a few cars before This has been the best service by far I would recommend werner masda to anyone looking for a nice reliable vehicle with great customer servic before This has been the best service by far I would recommend werner masda to anyone looking for a nice reliable vehicle with great customer service More