1,647 Reviews of Werner Mazda - Service Center
I have been servicing my 2016 Mazda CX-5 at Werner for 4 1/2 years. All the service writers are friendly and attentive. The mechanics are conscientious and provide excellent, transparent service, emaili 1/2 years. All the service writers are friendly and attentive. The mechanics are conscientious and provide excellent, transparent service, emailing you a video of their walkthrough as they do their "full circle inspection" of the vehicle. This walkthrough alerts the customer that either a maintenance item needs immediate attention or an issue may develop and should be monitored. Werner has not recommend repairs that are not needed to me ever. Werner employs honest and attentive employees, which truly put the customer's needs first. If something goes wrong, they are considerate and actively make it right for the customer. I highly recommend Werner Mazda for all your servicing needs. I will write a subsequent review of the sales process at Werner when I purchase a vehicle from them. More
From start to finish every experience is amazing at Werner Mazda. Every staff member is pleasant, welcoming, and knowledgeable. They make you feel like family. Werner Mazda. Every staff member is pleasant, welcoming, and knowledgeable. They make you feel like family. More
Love the experience with this dealership, I've been buying parts for my Mazda3 for several years now and always love the service. Just purchased a new Mazda3 from them and had such a great experience t buying parts for my Mazda3 for several years now and always love the service. Just purchased a new Mazda3 from them and had such a great experience that we closed the deal within hours from first contact. More
As usual, great service, attention to detail and interest in getting a good job done. They consistently deliver a good work and take care of the customer. in getting a good job done. They consistently deliver a good work and take care of the customer. More
I inadvertently showed up 3.5 hours late to my appointment, and they were kind and understanding and still worked on my car. I can’t thank them enough! appointment, and they were kind and understanding and still worked on my car. I can’t thank them enough! More
I am new to Werner Auto and I have enjoyed the whole experience of the dealership. Everyone has been wonderful. Thank you so very much. experience of the dealership. Everyone has been wonderful. Thank you so very much. More
Werner has excellent customer service, beautiful and comfortable facilities, and premium car service. You pay a bit of a premium but their service is reliable. I'm always happy to go back! comfortable facilities, and premium car service. You pay a bit of a premium but their service is reliable. I'm always happy to go back! More
I have been using the service department for six years with only one minor glitche, which happened during Covid and right after they moved into the new facility on Huse Road. I was in the facility last with only one minor glitche, which happened during Covid and right after they moved into the new facility on Huse Road. I was in the facility last week and the service staff was very professional , courteous, and prompt. More
Roger was great to deal with. We never had a vehicle purchase go so well. Thank you! purchase go so well. Thank you! More