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Werner Mazda - Service Center

Manchester, NH

4.7
1,681 Reviews

1,681 Reviews of Werner Mazda - Service Center

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September 03, 2018

Service appointment. A good service center, they seem very professional and generally timely. Good communication as well. Very efficient and a good pleasant environment t More

by kiver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Boutin
Sep 05, 2018 -

Werner Mazda responded

thank you for the review!!

September 02, 2018

Service and tire replacement Great experience overall. The staff at Werner are very attentive and were great at communicating what needed to be done during service. There were a f More

by Archi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Lupo
Sep 05, 2018 -

Werner Mazda responded

thank you for the review!!

August 30, 2018

Inspection and other work I have had all of my car-work performed at Werner Mazda and I am never disappointed! I arrived a half hour early for my appointed time and they took m More

by Denise75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Lupo
Sep 05, 2018 -

Werner Mazda responded

thank you for the review!!

Sep 05, 2018 -

Werner Mazda responded

thank you for the review!!

August 28, 2018

Mazda full circle and oil change Awesome service department. First oil change was free, which is awesome. Got there 1/2 hr early, they took me right in. I waited for car and the waiti More

by cheezo28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know name of girl at service desk but she was very friendly and very informative
Sep 05, 2018 -

Werner Mazda responded

thank you for the review!!

August 28, 2018

Friendly service and honest Always get my oil changes and tire rotations here, and am always treated well. The lounge are is great for waiting. The complimentary car wash is a b More

by sheydee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney
Sep 05, 2018 -

Werner Mazda responded

thank you for the review!!

August 27, 2018

Excellent as Usual I am always greeted by name by the service advisors and service performed is done quickly and perfectly every time. The waiting room is comfortable an More

by BobShah44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john obrien, Jess Kinney
Sep 05, 2018 -

Werner Mazda responded

thank you for the review!!

August 26, 2018

Friendly and professional Would recommend Werner for any car service. They are the most friendly and professional staff. You are always welcomed with a smile and it seems like More

by debrabowden65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john obrien, Jess Kinney, Jenn Lupo
Sep 05, 2018 -

Werner Mazda responded

thank you for the review!!

August 24, 2018

Bad engine Check engine light was illuminated-technician recommended replaceing spark plugs, fuel injectors, but cylinders 2 & 3 have poor compression therefore More

by HORSepower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob , Jess Kinney, Jenn Lupo
Aug 25, 2018 -

Werner Mazda responded

We are sorry your engine is on its way out.

August 24, 2018

Great service experience Always friendly faces, always great service, prompt and courteous staff. I always bring my two CX5 to no other service dealer. She ready the new car w More

by GTRUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney
Aug 25, 2018 -

Werner Mazda responded

Thank you for the review!!

August 24, 2018

Forgot to tighten lugnuts I brought the car in for routine oil change and tire rotation. Drove the car for proximately a 100 miles when the car started shaking violently. Broug More

by HORSepower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob, Jess Kinney, Jenn Lupo
Aug 25, 2018 -

Werner Mazda responded

I am very sorry and disturbed to hear of this happening to you. IF there is anything we can do to make it up please reach out to me.

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