Werner Mazda - Service Center

The dealership is state of the art. Pleasant welcome to the 21st century. Everyone at the dealership is professional and friendly. Keep up the good job. Pleasant welcome to the 21st century. Everyone at the dealership is professional and friendly. Keep up the good job. More

Lori was great with helping me and keeping me updated about my car while being serviced and had a very positive customer service experience. One thing I was a bit frustrated about that I was not provided about my car while being serviced and had a very positive customer service experience. One thing I was a bit frustrated about that I was not provided a wheel lock when purchasing my car, and when asking the dealership about it, I was met with a rude response. Not having the wheel lock closed all of my options getting my tire fixed for a lot cheaper, and places a lot closer to me. The puncture in my tire was not found the first time, and I had to drive back up to get it checked out again. I was also a bit shocked with the amount I was charged for a patch being that it was not found the first time, and the tire is only a year old. I will most likely not come back to get my car serviced, but would come back to purchase another car in the future. More

I brought my vehicle to Werner to have an oil change, the staff was kind and courteous, the vehicle was completed promptly and was washed, I will definitely be using Werner in the future, keep up the good wo staff was kind and courteous, the vehicle was completed promptly and was washed, I will definitely be using Werner in the future, keep up the good work! More

I just purchased my Mazda CX70 and they installed a OEM trailer hitch. All went well and I received my vehicle back clean and ready to go. trailer hitch. All went well and I received my vehicle back clean and ready to go. More

My service visit was over a month, you had to replace the transmission. I know you have no control over getting parts, I was very thankful to have a loaner car. transmission. I know you have no control over getting parts, I was very thankful to have a loaner car. More

Lorri was fantastic. She kept me informed. She was helpful in answering my questions. Appreciated my humor She kept me informed. She was helpful in answering my questions. Appreciated my humor More

I found all the employees were wonderful and great to work with but I was horrified by the price of a headlight replacement! I love my car but so very expensive to service! work with but I was horrified by the price of a headlight replacement! I love my car but so very expensive to service! More

I have found Russ to be rude, condescending and unknowledgeable. Only one visit in recent memory, that I can recall where this was not the case. I have gone elsewhere recently for oil changes. I unknowledgeable. Only one visit in recent memory, that I can recall where this was not the case. I have gone elsewhere recently for oil changes. I just came back to the dealership for the oil valve recall and had the same unpleasant experience. More

Good service with courteous employees. I appreciate the prompt attention to details and responsiveness to customers request and needs. I appreciate the prompt attention to details and responsiveness to customers request and needs. More

Lorri always keeps me informed and explain work needed. This recent visit was to have my car detailed. It looks GORGEOUS! So beautiful. The detailer did a fantastic job. This recent visit was to have my car detailed. It looks GORGEOUS! So beautiful. The detailer did a fantastic job. More