Back

Werner Mazda - Service Center

Manchester, NH

4.8
1,405 Reviews

1,405 Reviews of Werner Mazda - Service Center

Sort by
May 02, 2024

Lorri was super accommodating and helpful. She squeezed me in to a very busy saturday without an appointment and secured me a courtesy vehicle for the day with no issue. Thanks Lorri! More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Service desk needs to acknowledge each person upon arrival in a prompt manner despite race. I believe we’re all paying for whatever services we are there for.so each person should be appreciated. Tha More

by chezangibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorri Schofield
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

I am always pleased with their service. I like the fact that a video is sent letting me know what has been done and an overall look and explanation of the work that has been done. More

by fernie4255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

I am continually surprised at how long it takes for service. I had an appt. for a state inspection and it took two hours. Granted I am not a mechanic, but I have owned cars for 40 years and a state i More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Trabucco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Coppola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Schofield
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Russ was great, the way everything was handled from drop off to pick up. Big plus is a loaner even the dealership where I bought my car wouldn’t offer a loaner. Big praise for Werner More

by Blackpearl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ at service
April 29, 2024

Great customer service. ..repairs completed as promised and on time. Love working with these folks! More

by dickpenni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Lori was very knowledgeable and helpful. She let me know about the special deal on tires even though mine would still pass inspection. More

by dmz628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

They provide excellent customer service. You can feel how much they care about their customers from sales to service. Everyone is always smiling! More

by kerrienwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOMINICK AQUILINI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
April 25, 2024

Fantastic service from sales team all the way through to the service department. Highly recommend Werner! Love our CX-50. More

by SUMMERFIELD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Ouellette
April 25, 2024

Easy to work with and no pressure. Gave very helpful information about the cars and were generally great to work with. More

by bradtpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.