Wesley Chapel Toyota

Great experience Had a great experience with Cory Canty and the whole team. They were professional and polite throughout the process. They priced the car aggressivel Had a great experience with Cory Canty and the whole team. They were professional and polite throughout the process. They priced the car aggressively and made the process easy for us. Walked away with a fantastic deal. More

Wonderful Car Buying Experience I have been a satisfied Toyota customer for a while and have owned numerous new vehicles. Recently I received an offer from Wesley Chapel Toyota to bu I have been a satisfied Toyota customer for a while and have owned numerous new vehicles. Recently I received an offer from Wesley Chapel Toyota to buy back my old vehicle. I decided to find out more details. When I met Andy Ghelfi I explained my situation, where my price-point was, and what I wanted. Andy was courteous, attentive, and made my entire experience a very positive one. He took the time to explain the difference between the new vehicles I was interest in and gave me the opportunity to test drive both. I felt like I was in excellent hands the entire time and never felt rushed, pushed or prodded in any way. This dealership has definitely made a point of making the customer experience one that keeps you coming back. Andy made a great car insurance suggestion, arranged the pay-off to my previous lender by obtaining required signatures and took care of getting my new registration and plates (hallelujah!). He even took the time to explain the awesome features of my new Red (my favorite car color) Toyota Corolla S Plus . In addition, Matt Schemkes made it a breeze when it came to financing and paperwork. Thank you so much !! More

Great experience Last Saturday stopped by Wesley Chapel Toyota to look at Sienna's, Ross was there to help us, he was friendly, knowledgable, and professional and was Last Saturday stopped by Wesley Chapel Toyota to look at Sienna's, Ross was there to help us, he was friendly, knowledgable, and professional and was a great help in picking out our new van. If your in the market for a new vehicle stop by Wesley Chapel Toyota and see Ross. More

Toyota Did It Right My daughter and I went to Toyota to buy a used car. It was to be a college graduation gift. I won't go into the whole long story, but our salesman, Ro My daughter and I went to Toyota to buy a used car. It was to be a college graduation gift. I won't go into the whole long story, but our salesman, Ross McDonald, had tremendous patience. We ended up having to take the original car we bought back, and had to get another. Ross took us through both the first and second purchases and the return of the first car. He didn't rush us and stayed(even though he was supposed to have gone home hours before) until the completion. Outstanding salesman! More

Greatest dealership in Tampa I cannot say enough good things about this dealership. From the moment I arrived and was greeted by Cory Canty I was treated with respect and they wo I cannot say enough good things about this dealership. From the moment I arrived and was greeted by Cory Canty I was treated with respect and they worked hard to get me into the car I wanted....with lifetime powertrain warranty! Cory and Terry were the best! Everyone.....everyone was so helpful without all the nonsense you get at most dealers. From Sales (Cory, Terry, John) to Finance (Kelly, Edwin, Carlos) they are all instrumental in me purchasing my car here and they have guaranteed a lifetime customer. More

Excellent service I just bought my 3rd Sienna! I love this van. It does absolutely everything I need it to do. I can carry loads of stuff and people with comfort. My sa I just bought my 3rd Sienna! I love this van. It does absolutely everything I need it to do. I can carry loads of stuff and people with comfort. My salesman Scott "Scooter" LaVancher has sold me the last two vans. I highly recommend him! He had the details for me before I arrived so the purchase was a breeze. I will see him again for my next purchase. More

Almost gave up I was car shopping with my son on Sunday. It was getting late in the day. We had just left 2 other car dealers. I was tired of the old bait and switch I was car shopping with my son on Sunday. It was getting late in the day. We had just left 2 other car dealers. I was tired of the old bait and switch games. My son was thinking that he wasn't going to find anything. Then we found Cory. No games with this guy. He showed us several cars. Answered all of our questions. My son drove home in his first car. Smiling the entire way thanks to Cory. We will be dealing with Cory again. More

lease new Rav4 I would like to comment on Richard Jackson our salesman,,,,,,I have never dealt with such an awsome and caring salesperson.......Richard went over and I would like to comment on Richard Jackson our salesman,,,,,,I have never dealt with such an awsome and caring salesperson.......Richard went over and above to make my experience with Toyota great. He was very respectful and explained everything to me. Called me often to see if there was anything he could do for me. I have purchased/lease Toyota product for many, many years and your dealership by far is the best customer service in the area. More

Awful Seriously the WORST customer service experience I have EVER dealt with on multiple occasions. I bought my 2013 Toyota RAV4 from them and had my includ Seriously the WORST customer service experience I have EVER dealt with on multiple occasions. I bought my 2013 Toyota RAV4 from them and had my included service done with them the first year and that's where the service stops. Once, I brought my car in for maintenance (read: oil change/tire rotation), I had an appointment, and was told that it would be about 1-2 hours before they even got to my car because they were so busy. I told them about the appointment and they said they had so many walk in without appointments that they were behind. So I have an appointment, but others, who don't, get service first? That's a joke. Then, I brought my car in for some service - 4 trips out there and over $2500 later my car was FINALLY fixed. They "fixed" the problem the first trip out. Except it didn't fix it. Then magically there was something else wrong. Well when I came out the second time, they didn't have the parts ordered, even though they said they would have the parts ordered. Before I came out the third time I called to make sure the parts were ordered and I'm glad I did because no one had ordered parts! We kept getting "Jacob" as our service advisor, however, coincidentally when we would bring our car in, "Jacob" was never there. I am not even sure Jacob exists at this point because I have never even seen him. Why would you schedule me with a service advisor, multiple times when they aren't scheduled to be there? I did speak to Jacob on the phone once and he made promises about discounting our service the next time we were in, however when we came in, and he wasn't there once again, we found out he had made no notes about our agreement and when he was called he stated that he "could not remember what he said". Ursala, the service advisor was the only saving grace. She discounted our service and finally got the issue fixed. I thought we were done with these scamming liars and then a week later I found a charge from them on my credit card which I was never told about and definitely did not authorize. So now once again I am dealing with them and the fact that no one seems to know anything about it. It concerns me greatly that they can just charge my credit card without notifying me or receiving any type of authorization. RUN far far from here and never ever look back. Not worth it!!! More

Purchased New Tundra Great experience! Luis Delgado was a great salesman, not the typical high pressure guy you get elsewhere. He went the extra mile to make sure I got ex Great experience! Luis Delgado was a great salesman, not the typical high pressure guy you get elsewhere. He went the extra mile to make sure I got exactly what I wanted on my new Tundra. Great dealership, great people, what more could you ask for... More