Wesley Chapel Toyota

Area for Improvement It would be very helpful if you offered customers the option of scheduling their service online. Currently that functionality is not available to cus It would be very helpful if you offered customers the option of scheduling their service online. Currently that functionality is not available to customers. The inconvenience and extra time involved in trying to use the online scheduling tool only to find out it is not operational, then having to call the service department to speak with an associate in order to schedule a service appointment is disappointing to say the least. More

Exceptional experience.. Michael Brockway - extemely helpful in finding exactly what we were looking for. His personality & professionalism is why we will see him for our next Michael Brockway - extemely helpful in finding exactly what we were looking for. His personality & professionalism is why we will see him for our next one. More

Sales man Brad davis For 2 weeks I delt with many dealers on a used truck for my daughter. Had very bad service and answered until I received an email from Brad just by t For 2 weeks I delt with many dealers on a used truck for my daughter. Had very bad service and answered until I received an email from Brad just by the way he worded his email to me I knew he would be the person for me to go through (and I am a very hard person to deal with ) Brad was not pushy he was very patient and did not give up trying to find me something . I did not make an appt I showed up asking for Brad and told Toyota I would only see him , they did find Brad and as far as I my opinion he should be one of your top salesman true gentleman patient kind and willing to go the distance without pushing. Thank you Brad what a great job you did I will defiantly refer you to all that is looking to buy thank you again for your great service Tammey Lewer More

Best experience i have ever had. Best experience ever no headaches no pushing no haggling very nice very helpful would recommend anybody to come here and I will be returning when it i Best experience ever no headaches no pushing no haggling very nice very helpful would recommend anybody to come here and I will be returning when it is time for a new car again. More

Great place to buy a vehicle Everyone was so friendly! No one was pushy or tried to sell you things you didn't want. And the dealership gives back to the community which is awesom Everyone was so friendly! No one was pushy or tried to sell you things you didn't want. And the dealership gives back to the community which is awesome! More

$600 to Return the Vehicle with the Same Problem The Wesley Chapel Toyota service department is trying to charge me $600 to return my vehicle without repairing the problem I brought it in with. $600 The Wesley Chapel Toyota service department is trying to charge me $600 to return my vehicle without repairing the problem I brought it in with. $600 for time spent trying to figure out what's wrong... Full account of events: My car started shaking while driving and all of the warning lights came on. My husband brought it to Advanced Auto Parts, and their diagnostic reading showed that my car needed a new computer. We brought it to the WC Toyota service department, and the service manager told my husband that the computers do not go bad, and it was probably just the sparks plugs, so they'd replace them for about $100. This was not the vehicle's issue. Next, the service manager said it was probably the top part of the engine, and it'd be about $500 to check it out and repair it. This also was not the vehicle's issue. Now, I'm being told I have to pay $600 to take back my vehicle with the exact same problem I brought it in with. They want to charge me $600 for checking my vehicle and returning it with the exact same problem I brought it in with. More

Best sale rep ever Andy Ghelfi was an awesome sale representative he made sure to accommodate my every need I would highly recommend him as a sale rep if anyone want't t Andy Ghelfi was an awesome sale representative he made sure to accommodate my every need I would highly recommend him as a sale rep if anyone want't to purchase a new vehicle come to Wesley chapel Toyota More

Excellent Service Johnny Really understood what I was looking for, and acknowledged by budget, the type of car I was interested in, and did everything he could especial Johnny Really understood what I was looking for, and acknowledged by budget, the type of car I was interested in, and did everything he could especially since I was a FIRST TIME BUYER. I love my new car. He had a pleasant greeting and stayed very positive throughout the whole process. Thanks Johnny! More

Excellent Salesman and Dealership! Both top notch. Mark Howard is a superb salesman. No pressure and dealership is so easy to deal with! I Highly recommend both Mark Howard and Wesley Both top notch. Mark Howard is a superb salesman. No pressure and dealership is so easy to deal with! I Highly recommend both Mark Howard and Wesley Chapel Toyota! More

Thanks for professional service I purchased a 2016 Camry Mark was great very helpful and professional. He was not a pushy salesman he was very patient explained all the cars in detai I purchased a 2016 Camry Mark was great very helpful and professional. He was not a pushy salesman he was very patient explained all the cars in detailed. He is a great salesman I highly recommend. I was able to get windows tinted before leaving. The finance and service managers was grest as well. Again thanks Mark, you the best!!! Delores More