Wesley Chapel Toyota

Mr. Millan was extremely helpful in helping me with the purchase of my new vehicle. He was very thorough and paid incredible attention to detail. He exemplified how a service provided should teat a custome purchase of my new vehicle. He was very thorough and paid incredible attention to detail. He exemplified how a service provided should teat a customer and I would highly recommend Mr. Millan to anyone looking to purchase a vehicle at this dealership. He made the experience very positive and the next time I am in the market for a vehicle, I will surely reach out to Mr. Millan. More

Ray was the nicest most thorough and considerate auto sales person I have dealt with. And I have had some nice ones before. The educated me about the Prius in great detail which was most appreciated. A sales person I have dealt with. And I have had some nice ones before. The educated me about the Prius in great detail which was most appreciated. And when I told him that I didn't want more information about a certain thing stopped. You also deserve great credit for listening to me as a person and sensing that I was not interested in the bells and whistles that are built into all Prius. For me those things are not a positive as a sales consideration. None the less, after I bought it he showed me all the fun things it will do and I WILL have fun with it. Also he is supported by a helpful agency that sent Ray and Otto home with me late in the evening some distance away so that I could bring home the older car that I was keeping. The agency sent Otto in an agency car. This sort of service at 9:30 at night was certainly above and beyond what I would expect. Michael who did the financial negotiations was reasonable and no pressure. If there had been any pressure I would've been out the door and to another dealer. I was pleased with the price I paid for the car. Matt in financial was the very first positive financial experience buying a car I ever had. He was patient, pleasant, thorough and knowledgeable. Thank you Wesley Chapel Toyota for a positive car buying experience. I have bought a number of cars in my years and none of them have consistently pleasant. Except for here. More

This is the second time we have purchased a vehicle with Ray Dellaero, he is the best! He listens to what your needs are in a car and finds the perfect one, he doesn't pressure you into looking at the most Ray Dellaero, he is the best! He listens to what your needs are in a car and finds the perfect one, he doesn't pressure you into looking at the most expensive car, which is greatly appreciated. We have never had an issue with this dealership, all of the employees are friendly, helpful and very courteous. We will definitely be back to see Ray Dellaero when it is time to purchase another car. We appreciate Ray's integrity and his humor! More

My husband and I were not looking forward to car shopping it has been a long time since we bought a new car, once we arrived to your location Mark Howard walk up to us and introduced himself. He was very it has been a long time since we bought a new car, once we arrived to your location Mark Howard walk up to us and introduced himself. He was very nice and he helped us thur out our whole experience at your dealership. He answer all the question we had on the Highlander and took us out on a test drive. He made our whole car buying a easy experience. The reason why we rated your dealership great is that everyone was so nice to us the whole time we were there. Jamie Garces also explained all the financing and extra warranty to us and made us feel good about buying the extra coverage. Mark gave us a tour of your facility in case we would need to come back for anything we would know where to go. I would defintley recommend Mark to our family & friends if they are interested in buying a car. Over all we had a great experience at Wesley Chapel Toyota. Michael & Denise Herrera More

Mark and Lynn were very accommodating! They worked with us patiently as we looked to find a replacement for a recently totaled vehicle and they made every effort to help reach a fair price. After the sail, us patiently as we looked to find a replacement for a recently totaled vehicle and they made every effort to help reach a fair price. After the sail, they spent a good amount of time making sure I understood the in's and out's of the new car, and followed up with me to make sure that everything was okay. The selection at Wesley Chapel was outstanding, and the paperwork and checkout was a breeze. Some dealerships will pressure you to decide and try to sell whatever has been sitting on the lot for too long. It was my experience that the staff at Wesley Chapel Toyota, especially our Sales Associates Mark Howard and Lynn Hudson, were incredibly courteous. I drove all the way from Gainesville and the trip turned out to be well worth it! More

We had a terrific experience thanks to James Swanson who was our internet salesperson. If it were not for him we would not have purchased the Hybrid Camry XLE 2014. He did everything in his power to get us was our internet salesperson. If it were not for him we would not have purchased the Hybrid Camry XLE 2014. He did everything in his power to get us to a price agreement then found us the car we wanted. After that he drove to another dealership 4 1/2 hours away and brought us our car. He made sure that when we arrived to do all the paperwork it was done in a speedy fashion. James is a real asset to the dealership. He conducts himself in a very professional manner and "gets the job done"! More

On Oct. 24 I found myself without a car and no one to take me to look for one. I called a couple dealers and no one could help me. When I called Wesley Chapel I spoke with Jeff Loper and he said he woul take me to look for one. I called a couple dealers and no one could help me. When I called Wesley Chapel I spoke with Jeff Loper and he said he would drive to New Tampa to pick me up and take me to the dealer to look for a car. Jeff was very kind and compassionate hearing my circumstances. He worked tirelessly on my behalf to find a car that would fit my budget and work for me. As a retiree in a new location he became a friend who exhibited integrity, kindness, and an advocate. I've never experienced this in a car salesman before. I will refer anyone who is looking for a car to Jeff. I've used Wesley Chapel Toyota in the past for servicing of my previous Toyota and was very impressed with Nelly, the customer service tech.She's very knowledgeable, goes the extra mile (as did Jeff). This is not your typical dealership where it's an assembly line of getting you in and out. They make you feel special and take the time to listen! THANKS TO ALL THE STAFF FOR ALL THEY DID TO HELP ME IN THIS DIFFICULT SITUATION!! More

FRANK IS THE BEST. He made us feel welcomed and I got the vehicle I wanted. I LOVED MY EXPERIENCE AND WOULD RECOMMEND IT TO ANYONE. vehicle I wanted. I LOVED MY EXPERIENCE AND WOULD RECOMMEND IT TO ANYONE. More

Absolute fabulous experience. I went in skeptical and came out extremely happy. Friendly faces and frank words. The Rep Mr Swanson came through with all my requests. came out extremely happy. Friendly faces and frank words. The Rep Mr Swanson came through with all my requests. More

Initially went in for service on 05 Toyota Highlander & worked with Johnny Rivera. Johnny kept me up to date on what was going on and the status of my suv. It turned out that the repair would be quite e & worked with Johnny Rivera. Johnny kept me up to date on what was going on and the status of my suv. It turned out that the repair would be quite expensive & since the car was already getting older, Johnny contacted Frank Millan to try and give me other options. He was more than willing to go ahead with the repair but wanted me to be able to make the best choice for me. Frank called and was just great - invited me back in to take a look at all my options. Mike Haake showed me a couple of Rav 4s that would fit into the budget I had and we went for a test drive. He was very patient and answered all of my questions - even brought up things I have never thought about. I was very happy with the financing that Mike arranged for me, especially after I found out it is a credit union and a much better interest rate that I ever thought about. Frank then took over and completed some paperwork to make the paperwork end go faster. Jaime Garces explained all of the financial and state forms and made me feel very comfortable. Then, as if that wasn't enough, Johnny had moved my suv full of shopping items to the rental car that I had for the day, then Frank and Mike moved everything out of my old suv and the rental car into my 2011 Rav 4. Starting with Johnny, then Frank, then Mike and finally Jaime, I felt like a part of their families - a favorite grandmother. This is the first and only time in my 67 years that I have ever felt this way after purchasing a vehicle. I had told them that I had to put my 92 year old father in the hospital late Thursday night with pneumonia and that if possible, I needed to accomplish everything in a very short period of time. All of them went out of their way to make sure I got thru in I am sure record time. What a great thing it would be if every business made you feel so welcome and that everyone you dealt with had your best interests at heart. I cannot say enough great things about these four gentlemen except "thank you so much for everything - you made what could have been a very stressful time for me a great experience". God bless you and your families. Sylvia Gettys More