Wesley Chapel Toyota

Excellent Sales Person Steven Boulerice!! The reason I purchased my vehicle was because of our sales person Steven Boulerice. He was a pleasure to work with and made our experience of purchasi The reason I purchased my vehicle was because of our sales person Steven Boulerice. He was a pleasure to work with and made our experience of purchasing a new Toyota the reason we will refer other to Wesley Chapel Toyota. So glad we had the opportunity to work with him. More

Great service, friendly staff. A wonderful stress free experience. I would recommend them to anyone. We worked with Carolyn and were very satisfied during the whole process. experience. I would recommend them to anyone. We worked with Carolyn and were very satisfied during the whole process. More

great sales person and all personel we dealt with Dealership had exactly what we were looking for. Test drives were great and Kurt was extremely helpful. easy to work with and highly recommended. Wo Dealership had exactly what we were looking for. Test drives were great and Kurt was extremely helpful. easy to work with and highly recommended. Wonderful experience and will be be back again if we buy another vehicle. Thanks, George and Janet Matthews More

Deceptive Practices and poor customer service I purchased a 2017 Cadenza 1 week ago. First issue was that when I got it home I noticed the lower front bumper was damaged while the detail team wash I purchased a 2017 Cadenza 1 week ago. First issue was that when I got it home I noticed the lower front bumper was damaged while the detail team washed it. First return visit. Second issue was that they misspelled my name in titling which caused a second return visit. The third issue is that there are shifting issues with the transmission and when I returned to the dealership for a third time, I was told to take it to a Kia dealership for repair. The fourth problem is a big one. I washed the car today and whatever coating they sprayed on the hood to hide a scratch like dent and road rash was washed away. Now I have a hood that looks like crap.Upon my fourth return visit to the dealership to show them, I was told by the floor manager "we can try to buff it out" When I pointed out that buffing would not remove the scratch like dent, he told me "too bad you own the car now". Unbelievable! I asked for my old car back and again was told no. This dealership clearly doesn't get the fact that treating customers like this will hurt them in the long run. In fact I told a customer on my way out to beware of buying here because they try to hide defects. More

Shamir Baca thank you for giving me such a great deal and manager Matt Howard is great guy . Thank you guys great job and keep it up manager Matt Howard is great guy . Thank you guys great job and keep it up More

Very helpful and provided excellent service. Kurt was very nice and knowledgeable. I had a wonderful experience purchasing my first new car. Would defiantly recommend. very nice and knowledgeable. I had a wonderful experience purchasing my first new car. Would defiantly recommend. More

Awesome experience! Scott was fantastic, very knowledgeable about the Tacoma and treated me like I was family. Overall a top notch dealership with top notch people. knowledgeable about the Tacoma and treated me like I was family. Overall a top notch dealership with top notch people. More

Tino was very knowledgeable and professional. He worked with us to get the car we wanted. He was five star employee and also went over the car with us. with us to get the car we wanted. He was five star employee and also went over the car with us. More

Great dealership, I have been bringing my car there for service for almost 2 years now. Bought a new car yesterday and couldn’t be happier with the service service for almost 2 years now. Bought a new car yesterday and couldn’t be happier with the service More

Bad, really, really bad... They deserve ZERO stars, but I'm forced to give them at least one to post this review... It used to be a great place, but no more... I had an appoin They deserve ZERO stars, but I'm forced to give them at least one to post this review... It used to be a great place, but no more... I had an appointment for 3:30 pm, routine maintenance. I'm there at 3:20, no other customers before me - great. Fast forward to 4:45 and I start asking where is my Tacoma and why it's taking that long. The adviser tells me that they didn't even start on it yet!!!!! This is beyond ridiculous.... I will never go back and if you value your time, you might want to consider other places to service your car or truck. More