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West Herr Chevrolet of Rochester

Rochester, NY

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Reviews
Vehicles
4.6
115 Reviews
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3850 West Henrietta Road

Rochester, NY

14623

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Showing 115 reviews

November 25, 2023

Happy with my purchase. Great to deal with smooth transaction! Sales team is outstanding. Highly Recommended. A +++++ More

by fmalvaso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
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November 14, 2023

Everything worked fine except 10 months to wait for truck salesman was good showed me lots of things on truck just have to fix phone problems More

by dsheffield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Balewick
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Jan 03, 2024 -

West Herr Chevrolet of Rochester responded

It's great to know our team at West Herr Chevrolet Rochester was able to assist you effectively. We appreciate your patience and understanding during the wait for your truck. We'll be sure to address any phone issues promptly, so if there's anything else you'd like to add, please reach out. Thanks for leaving a review!

November 11, 2023

Solid professionals…. attentive to needs and very informative for planning for future services…quick and prompt services More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Nov 20, 2023 -

West Herr Chevrolet of Rochester responded

Kevin, we appreciate your positive feedback about our team at West Herr Chevrolet Rochester! We're glad to know you've found us professional and informative. Looking forward to assisting with any future services!

November 08, 2023

amazing group of people that work at this dealership. going to buy my cars here from now on More

by gwalsh669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Trevor
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November 01, 2023

Great people and no high pressure very pleasant to make a deal with would highly recommend to fry More

by drw231.dw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Lytle
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October 29, 2023

Casey, was very helpful and took the time to explain all. THANKS SO MUCH.JL More

by judylquilts7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Brown
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Nov 02, 2023 -

West Herr Chevrolet of Rochester responded

Thank you for sharing this praise for Casey! We're grateful to have you as a West Herr Chevrolet Rochester customer, Judy!

October 24, 2023

Very professional start to finish. Casey, our sales person, followed thru the entire process. Highly recommended. More

by Zcar
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Casey Brown, Justin Bailey, Kevin Odden, and Jake
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Nov 02, 2023 -

West Herr Chevrolet of Rochester responded

We're glad to know that you had a professional experience with our team at West Herr Chevrolet Rochester! It's great to see Casey was able to assist throughout the process. Thanks for recommending us — we appreciate it!

October 22, 2023

Tom was and everyone else were great. Had to order my car and he kept me posted every week. Everything went very smoothly and I had my car in 2 months. More

by darlenegropp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reynolds
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September 30, 2023

Austin Kelly was very thorough and pleasant to work with. He is now my new sales guy! More

by Andrea.romano92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Kelly
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September 10, 2023

If it was up to me I would leave no starts. Sales person Ashley Mueller was a horrible salesperson. I went to purchase a car I had already picked out. Come to find out, she never told me to lea More

by Nelson585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Mueller
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