West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Great Facility, Friendly staff overall a pleasant experience. experience. More

This is my first brand new car purchase, and I will never buy American again, doan makes it sound like you'll be taken care of, but when the car breaks down, they do not care! my key fob broke, they told me buy American again, doan makes it sound like you'll be taken care of, but when the car breaks down, they do not care! my key fob broke, they told me it would be 89.00 to fix, I told them I certainly do not understand that the car is only a2 years old. that should of been warrtentized! once I took the car in because I was having difficutly turning the key to start it, I took the day off, rescedual all my customers. The shuttle can not take me home to home. after 10 min there, patted me on the back and told me to turn the wheel, 8 weeks later I went to the store 9 at night, well guess what? my car didn't turn over at all, so now the tow truck had to come down at 11:00 at night, so what a bunch of u know what, only if they didn't pat me on the back and send me away after 10 minutes, 8 weeks earlier. they had to replace the bushell barrings twice. the paint is bubbling around the wheel hello, I wash this car all the time, their is no excuse for this ,they won't even do any thing about that they say it has to be perferated prierced through!! they suck and so does FIRESTONE . More