West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Another positive experience at the West Herr dealership. Chris Malone was very accommodating and was very thorough in the servicing of my car. Chris Malone was very accommodating and was very thorough in the servicing of my car. More

West Herr has been servicing my car since I purchased it in 2020. They have been professional and courteous as well as efficient in doing the work needed in a timely manor. So far the experience has been gr in 2020. They have been professional and courteous as well as efficient in doing the work needed in a timely manor. So far the experience has been great. More

Friendly and timely service everyone was very friendly and dealership was very organized and clean and dealership was very organized and clean More

I was very pleased with the service and the waiting area was very clean. The service writer was also very professional and helpful. was very clean. The service writer was also very professional and helpful. More

Chris Mallone in the service department does a excellent job with my vehicle every time I bring it in. job with my vehicle every time I bring it in. More

Contacted this dealership to purchase a vehicle and was sent an email explaining why they wouldn't sell a vehicle to me. Because I was not a resident local to Rochester NY, they refused to sell a vehicle t sent an email explaining why they wouldn't sell a vehicle to me. Because I was not a resident local to Rochester NY, they refused to sell a vehicle to me. I was appalled and deeply offended at this type of elitist attitude. But this experience allowed me to find and purchase a much better Jeep. There are much better dealerships out there and no one should waste their time on this place. More

Very satisfied with service sept and with Mikes help today. Took less time then anticipated. Prices comparable. Comfy place to wait for car. I am a repeat customer today. Took less time then anticipated. Prices comparable. Comfy place to wait for car. I am a repeat customer More

I definitely recommend West Herr on Ridge Road. Their customer service is the best. They have a very positive, friendly environment. The Service Advisors are excellent. Very trustworthy, profession Their customer service is the best. They have a very positive, friendly environment. The Service Advisors are excellent. Very trustworthy, professional and kind. I am especially grateful for my Advisor C.Malone. To say that he has been helpful is an understatement. He is a lifesaver! The cashiers are very friendly , and efficient, especially B.Walker.. The mechanics have had to do so much to my car, bless them! ..everybody works really hard. It’s always a good day there, and I so appreciate having this place to take my car to. Highly recommend More

Very attentive and courteous. This is third vehicle purchased thru West Herr. Thank you Charlie This is third vehicle purchased thru West Herr. Thank you Charlie More

John was very friendly informative and did not pressure us at any point to buy he simply laid out all the facts so we could make a informed decision it was a pleasure working with him and feel comfortable us at any point to buy he simply laid out all the facts so we could make a informed decision it was a pleasure working with him and feel comfortable approaching him for any problems that might arise just a nice guy More