West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

TOTALLY AWESOME Doug and Grant are so awesome! So friendly and very professional! We went to a lot of dealerships and were amazed at the number of SO CALLED salesme Doug and Grant are so awesome! So friendly and very professional! We went to a lot of dealerships and were amazed at the number of SO CALLED salesmen\saleswoman who didn't know how to do their job! Then went to DOAN and All DOAN EMPLOYEES knew how to do their jobs! We love the DAYTONA! HUGE THANK YOU! DOAN ROCKS! Joe and Rhonda Torcello More

An incredibly great experience! When my 18 year old daughter and I went car shopping for a new jeep wrangler we met a lot of sales people that did not take my daughter seriously. S When my 18 year old daughter and I went car shopping for a new jeep wrangler we met a lot of sales people that did not take my daughter seriously. She was dead set on a manual Jeep Wrangler. Then we met Hoang Levin and his colleagues at Doan Dodge/Jeep, Mr Levin not only was respectful of Molly's wishes but engaged her in a knowledgeable pros/cons conversation that we both greatly appreciated. He then set her up to test drive one of each model of Jeep on the lot. She bought her a Jeep Wrangler (manual) and was satisfied she had made the right choice after working it through with Hoang Levin. Mr Levin's winning approach of informative, patient and low pressure style will have us coming back and bringing friends and family members too. Thanks Hoang and our friends at Doan! More

Never go back to this dealer again! Bought a 2015 ram 3500 ($50k +) truck. It was delivered from buffalo (without my permission) and was dirty on delivery. It had spilled sticky substan Bought a 2015 ram 3500 ($50k +) truck. It was delivered from buffalo (without my permission) and was dirty on delivery. It had spilled sticky substance, maybe pop on the console. Dirt smudge marks were on the interior also. Whoever went to pick it up (again without my permission) paired their phone on it and had the bass turned all the way up on the uconnect stereo. think my speaker might not be working correctly. I pay a destination charge, but the vehicle is getting picked up?! I would rather have waited for it. No care after the sale! Ii do not expect my vehicle in this condition for this price! Manager Mike Daeschner handled everything too. He should be fired along with who ever delivered the truck! Totally unacceptable! More

good experience helpful salespeople I went to the Doan tent event looking to buy a newer vehicle and I was helped by Ryan Paduch who was very down to earth and helpful. He made me feel c I went to the Doan tent event looking to buy a newer vehicle and I was helped by Ryan Paduch who was very down to earth and helpful. He made me feel comfortable and wasn't your typical pushy sales person which made my experience better. I found a Jeep that I liked and he helped me along the way and now i'm driving a dependable vehicle. More

2014 CARAVAN SPOKE TO JOHN HE WAS VERY KIND, RESPECTFUL AND PATIENCE WITH US. JOHN SAW US A FEW TIMES ANSWERED ALL THE QUESTIONS WE HAD EACH TIME WE VISITED. JOHN SPOKE TO JOHN HE WAS VERY KIND, RESPECTFUL AND PATIENCE WITH US. JOHN SAW US A FEW TIMES ANSWERED ALL THE QUESTIONS WE HAD EACH TIME WE VISITED. JOHN DIDN'T PRESSURE US AND HE GAVE US THE TIME WE NEEDED TO GET OUR FINANCES IN ORDER. THE WHOLE FAMILY LOVES THE CARAVAN THAT WE ARE GOING TO DO OUR TRAVELING IN. More

I love my car My overall experience was great. I was unsure in the beginning of what I really needed or what I wanted. In the end I came out with the vehicle I want My overall experience was great. I was unsure in the beginning of what I really needed or what I wanted. In the end I came out with the vehicle I wanted. My decision was all about me that day. More

Great Experience I was interested in a new vehicle and told Chuck Barone & Glenn Arnold my specifications and I was shown several options and the features of each vehi I was interested in a new vehicle and told Chuck Barone & Glenn Arnold my specifications and I was shown several options and the features of each vehicle was explained to me so I could draw comparisons between the vehicles. The closing of the deal as well as the delivery were the best experiences that I have ever had a auto dealer. This was truly a great experience and I have both Chuck and Glenn to thank for putting me into my new vehicle. More

Customer service with a personal approach. I was interested in the new jeep, and Hoang levin took alot of time explaining the benefits between leasing and the many purchase options I had. He ma I was interested in the new jeep, and Hoang levin took alot of time explaining the benefits between leasing and the many purchase options I had. He made it very easy to ask questions without making me feel overly pressured to make a decision. I would recommend Hoang, and doan to all my friends and family. More

I was really impressed with the car! I honestly was not expecting to find the car the first time I went shopping. I had been interested in a compact SUV but once I test drove some I wasn' I honestly was not expecting to find the car the first time I went shopping. I had been interested in a compact SUV but once I test drove some I wasn't so sure anymore. I was then able to really decide with the help of my sales consultant what I wanted. I was sold when I test drove the Dodge Dart. It was smooth, sporty, and comfy. More

First Doan experience This was our first experience with Doan, Jeff Wright was very friendly and helpful. He was able to find us our first jeep, and we are very pleased wit This was our first experience with Doan, Jeff Wright was very friendly and helpful. He was able to find us our first jeep, and we are very pleased with our purchase. More