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West Herr Toyota of Canandaigua

Canandaigua, NY

4.7
188 Reviews

2435 Rochester Rd

Canandaigua, NY

14424

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Showing 188 reviews

August 23, 2025

Very happy with the service they are transparent on pricing and work always completed in a timely manner More

by sally2smith4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service parts dept
August 16, 2025

Don’t have much experience with WestHerr other than my new truck purchase. Jonathan was easy to work with and everyone else I met there was enjoyable. Waiting to see how their service is. More

by Richm205
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
August 06, 2025

It was professional and courteous, just like every time I take it in to be serviced at West Herr Canandaigua. More

by jeffabeall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
July 16, 2025

Recent vehicle purchase was flawless along with a pleasant and professional sales person. Well run dealership. More

by dick.hamele
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
dean
June 25, 2025

Did point inspection never gave me the results. Waiting are so dark you could not read while waiting. More

by leroyyogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
Jun 25, 2025 -

West Herr Toyota of Canandaigua responded

We are sorry to hear this was your experience with us. If you could please reach out to Service Manager, Jeff, we would like to look into this further for you. You can reach him at 585-412-9661. Thank you.

June 20, 2025

Knowledgeable sales staff and courteous, proactive approach made the experience less stressful and more enjoyable. More

by DH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
May 29, 2025

I came in looking for a specific truck at a certain spending limit they brought 2 trucks in for me to look at it wasn't sold on them they didn't push me to buy instead they found me the truck I was loo More

by Jayxpoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nygel, Nicholas Easton
May 22, 2025

Love this dealership! Everyone was very professional and genuinely nice. I worked with Nygel, he got me in the car I wanted and I left with it that day. I wasn’t even ther More

by Jch986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nygel, Matt, justin
May 18, 2025

David service provided me excellent attention to my warranty situation. He planned the event carefully and it worked out exactly as he stated so everything about it went seamlessly and smoothly. More

by Saber
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David at service desk
May 08, 2025

Everyone was great they know there business was wo derful experience. My salesrep Joshua and Matt,Sherri were excpecal.I would recommend friends,family to shop at West Herr Canadguia. I would give you 10 sta More

by Linda gypsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josuha,Matt,Sherri.
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