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West Herr Toyota of Canandaigua

Canandaigua, NY

4.7
181 Reviews

2435 Rochester Rd

Canandaigua, NY

14424

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Showing 181 reviews

May 22, 2025

Love this dealership! Everyone was very professional and genuinely nice. I worked with Nygel, he got me in the car I wanted and I left with it that day. I wasn’t even ther More

by Jch986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nygel, Matt, justin
May 18, 2025

David service provided me excellent attention to my warranty situation. He planned the event carefully and it worked out exactly as he stated so everything about it went seamlessly and smoothly. More

by Saber
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David at service desk
May 08, 2025

Everyone was great they know there business was wo derful experience. My salesrep Joshua and Matt,Sherri were excpecal.I would recommend friends,family to shop at West Herr Canadguia. I would give you 10 sta More

by Linda gypsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josuha,Matt,Sherri.
April 15, 2025

Everything went smoothly and very professional! ! Nygel was a great informative salesman as were everyone else we spoke with. More

by Debbie and Dave Eannetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nygel McInnis
March 06, 2025

They hounded us to get in for a recall- first time did not have the part and had to reschedule. Next time we asked for an oil change and heard a noise in engine. They charged us over $300 and said there's More

by kbgysel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody
February 28, 2025

Very good customer service. Always available to answer questions. Would recommend them and have already done so. More

by ssn_jslyn
Recommend Dealer
Yes
Employees Worked With
Joshua Hine
February 10, 2025

Erica in the service department was super communicative and kept me informed of all the wait times for services and parts. When my rims needed replacing they had me in and out with the issue resolved, also More

by rreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
January 26, 2025

They have a great staff, very helpful to the customer as well as each other. Everyone courteous and professional. More

by joycek8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Biggs. Mike Skidd, Matt, Stacey, Appraiser
December 14, 2024

Always have a great experience with this dealer ship and would recommend them for anyone More

by olsonlucille7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales
October 31, 2024

Tyler was very knowledgeable and easy to talk with. It was a pleasure working with him and everyone else at the dealership. More

by Dkelly43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
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