Back

West Herr Toyota of Canandaigua

Canandaigua, NY

4.7
168 Reviews

2435 Rochester Rd

Canandaigua, NY

14424

Directions

By Type

Showing 168 reviews

May 01, 2024

If your looking for a vehicle make sure West Herr Toyota is on the list in Canandaigua. By far the best easy process to get you in the vehicle of your choice. Chuck, Mike and Javon made you feel comfortab More

by Scrackne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Whiting
April 10, 2024

My service was done in a very professional manner. I couldn’t be happier with West Herr Toyota. More

by desotoman48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
April 05, 2024

Andrew and Javon worked really hard on finding me a new car with everything i wanted! They went above and beyond! More

by Bmbm
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javon Coleman, Nicholas Easton
April 01, 2024

The service department is exceptional! They take great care of you vehicle and treat customers with respect and kindness! More

by brendaebundy
Recommend Dealer
Yes
Employees Worked With
Jodie , Nicholas Easton
March 15, 2024

Everyone is extremely friendly and courteous , I was not expecting the high cost of an oil change and tire rotation.Being retired on a fixed income unfortunately will need to look elsewhere for that service More

by rebeccalankford109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
March 07, 2024

I had my 4 runner serviced today and did an excellent job these guys are amazing ! More

by dmartin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
January 19, 2024

If you have service done on your vehicle please check your child’s car seat. My daughter had her vehicle serviced and West Herr unbuckled the car seat, it was put back in the same location, she did not k More

by Dup19
Recommend Dealer
No
Employees Worked With
Nicholas Easton
Jan 22, 2024 -

West Herr Toyota of Canandaigua responded

We are sorry to hear this was your experience with us. We have forwarded this on to our Service Manager to look into this further for you. Thank you.

January 12, 2024

You will not find a service dept better than this - caring, thorough, friendly. They go above and beyond with their customers. More

by pq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodi, Steve, Cody
January 10, 2024

It is hard to mess up a state inspection and a tire rotation. I will see you in 5000 miles. More

by Jim.cala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodie
October 31, 2023

Couldn't be more helpful. Great team work. Attentive to your needs. A standard for customer service. Check out the Tele Tubby More

by Tina Tubby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Reisinger
1
...