West Herr Toyota of Canandaigua

My experience had been with their fantastic service department, but I did not think to rate them earlier. My first with sales has been equally good. Even though I was not able to buy the new car th department, but I did not think to rate them earlier. My first with sales has been equally good. Even though I was not able to buy the new car this year, LeBrun's staff, and especially Nicholas, were very helpful, professional and understanding when the private sale of my old Avalon did not go through. I certainly will return when I'm ready to buy. (I also think it's a shame that one particular unreasonable negative rating can influence the overall rating of such a good dealership. I hope more feedback will soon counteract that.) More

It was a wonderful experience buying my car from Lee's Toyota. I was impress the way I was greeted at Lee's Toyota. The sales man Rafael was corteous and professinonal. I had visited several cars deale Toyota. I was impress the way I was greeted at Lee's Toyota. The sales man Rafael was corteous and professinonal. I had visited several cars dealership looking for my best price and financial options, Rafael was very patient to show me all the different models and option packages, also he explainned me about the safety of the rav4. which is rated the best small SUV in the market. Rafael was so confident about his product that convinced me that I was making the best decision. Rafael was straight forward and answered all my questions. Buying my Rav4 at Lee's Toyota was a very easy processand Taking delivery was very quick. At delivery, my car was ready so was my paper work. Rafael intoduced me to the parts and service department which was a sorpice for me that evrything in under one roof. On delivery Rafael set me the first service appointment and explainned me all about the Toyota care program. I say with confidence buy your car at Lee's Toyota! More

I have visited LeBrun 4 times in 13 years to buy a new car. I have never gotten a decent proposal from them for a new car. Last time was a week ago 8/18/2012. The price that they gave me was beaten by 900 car. I have never gotten a decent proposal from them for a new car. Last time was a week ago 8/18/2012. The price that they gave me was beaten by 900 dollars by Dorschel Toyota in Rochester and their clear pricing. I cannot recommend that anyone buy a new car here. And it is a waste of time to try. More

Toyota is a great brand and LeBrun gives a fair deal. A little out of the way, but if you do your research you can work a good deal and feel good about it. and LeBrun gives a fair deal. A little out of the way, but if you do your research you can work a good deal and feel good about it. More

Worst dealer ever!!!!! went there with a vehicle that was worth 15 or 16 thousand for trade in value and they offered me 6 grand for it, and you know they will sell it for 20 and some change...I CANT BELIEVE worth 15 or 16 thousand for trade in value and they offered me 6 grand for it, and you know they will sell it for 20 and some change...I CANT BELIEVE that they would want to rob me like that. the appraiser guy for the used cars is a real TOOL DUCHBAG!! and acts like one too, especially behind your back..DONT WASTE YOUR TIME THERE!! they have no intentions on making things work... no call back nothing WORTHLESS!!!! CROOKS!!!!!!!!!!!!!!!!!!!!!!! More

Whenever I've brought my car in for service I have found the staff to be friendly, welcoming, and very attentive to my automotive service needs. I've taken my Toyota in for service at other Toyota dealers i the staff to be friendly, welcoming, and very attentive to my automotive service needs. I've taken my Toyota in for service at other Toyota dealers in the Rochester area, but have found the short drive to LeBrun in Canandaigua has been worth the trip! They focus on customer service and will let me know if there are any other service problems I should be aware of, without putting pressure on me to get the work done. Great people, great service, great dealership! More

Had a great experience with LeBrun Toyota. I was looking for a used SUV... and found one at another dealer. LeBrun Toyota found me a better one, newer model with two years of factory warranty left on it. An for a used SUV... and found one at another dealer. LeBrun Toyota found me a better one, newer model with two years of factory warranty left on it. And LeBrun Toyota made the deal work with my budget. I'm a happy camper. M Leary Rochester, NY More

I highly recommed this dealership if you're looking for a fair deal in the Rochester area. I've found other dealers like Dorschel, Dick Ide and Ontario will unashamedly lowball you on your trade-in, offering fair deal in the Rochester area. I've found other dealers like Dorschel, Dick Ide and Ontario will unashamedly lowball you on your trade-in, offering well below even 'good' condition Blue Book value which leaves you (the customer) upside-down several thousand dollars no matter what. Lebrun takes the opposite approach, seeking high-volume sales and repeat business. If you're serious about buying on that day, expect them to be immediately very aggressive on their pricing. You will find it hard to walk away without making the purchase. This keeps people like myself from returning again and again as a repeat customer. I've bought 3 new cars here in the past two years and plan on buying another next year. I give Mr. Lebrun very high marks for being an honest businessman. Compared to most other dealerships in this area Lebrun seems to be a standout. You would do well to pay them a visit. More