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West Hills Ford

Bremerton, WA

Overview
Reviews
4.5
640 Reviews
Call Dealership (360) 479-1353
View Awards

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 640 reviews

November 05, 2023

Jessica did a woonderful job she deserves a raise, she was very professional and empathetic towards my situation. Thank you Jessica More

by iffer500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 06, 2023 -

West Hills Ford responded

We're glad to know that Jessica provided you with excellent service at West Hills Ford! We'll definitely pass along your kind words. Thanks for the review and we hope to see you again for any of your future needs!

Helpful
October 23, 2023

Great, prompt service by Michelle (I think that was her name). Very upfront, genuine, and efficient. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Michelle
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Oct 23, 2023 -

West Hills Ford responded

Rachel, thank you for reviewing Michelle and West Hills Ford! Have a lovely day!

Helpful
October 21, 2023

They are always kind, helpful and truthful. There was a hitch, but they found a solution for me that was more than satisfactory. Great job! More

by Cheryl Bingisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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Oct 23, 2023 -

West Hills Ford responded

Cheryl, we're glad to know our team at West Hills Ford was able to provide a satisfactory solution for you. Thanks for your kind words and support!

Helpful
October 19, 2023

They did a great job. I have been coming to this dealership for years! Great customer service! More

by joal235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Oct 20, 2023 -

West Hills Ford responded

We’re happy to hear that our team was able to demonstrate our commitment to great service! Thanks for being a loyal customer of West Hills Ford. We look forward to helping you on your next visit!

Helpful
October 13, 2023

We get all our services done here on our truck,They have been very knowledgeable about services needed and on going mechanical challenges, oil,tire,filters, brakes, and lectronics, Thank you More

by rush5631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 16, 2023 -

West Hills Ford responded

We're glad to know that you trust our team at West Hills Ford with all your truck's service needs! We appreciate the positive feedback and look forward to continuing to provide top-notch services for your vehicle!

Helpful
October 13, 2023

I was very pleased today with the professionalism, honesty and knowledge of my service agent, Rian More

by jamamopede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian
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Oct 16, 2023 -

West Hills Ford responded

Thank you for the review! We appreicate the kind feedback about Rian and hope to see you again at West Hills Ford!

Helpful
October 07, 2023

West hills ford has always been a reliable place for me. Today Vincent made it great! More

by JsorenZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent.
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Oct 09, 2023 -

West Hills Ford responded

We are glad to hear that Vincent and the team have taken excellent care of you. Thank you for choosing West Hills Ford as your go-to service center.

Helpful
October 07, 2023

Had three recall issues addressed. Service was completed on same day (Saturday). Vincent did a great job at communicating with me. More

by JYule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent @ service
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Oct 09, 2023 -

West Hills Ford responded

JYule, it's great to know that Vincent and our team at West Hills Ford were able to address your recall issues promptly. We appreciate the positive feedback!

Helpful
October 05, 2023

Conner is very good and is always professional and courteous. He always goes the extra mile to make sure that the car is serviced correctly. More

by RichardJamesRossell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
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Oct 05, 2023 -

West Hills Ford responded

Richard, we're glad to know Conner has been able to provide you with such a positive experience! Thanks for choosing West Hills Ford and sharing your review.

Helpful
October 03, 2023

Service was excellent as always. Service rep was friendly and very helpful. All questions I had were promptly answered. More

by coastie43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica-Service, Magdy Boules, Wendell Reyes
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Oct 04, 2023 -

West Hills Ford responded

We're glad to know you had an excellent service experience at West Hills Ford! Our team is always here to help answer any questions. Thanks for the positive feedback!

Helpful
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