West Hills Kia

So thankful for the crew who helped me Hello there. My name is Brandon Ellard. On saturday I purchased a Kia Forte. I just want you to know how wonderful your staff is. First of all H Hello there. My name is Brandon Ellard. On saturday I purchased a Kia Forte. I just want you to know how wonderful your staff is. First of all Heather made me feel welcomed and appreciated. I was nervous and scared to come in and buy a car as I have never done it on my own before. That fear left me as soon as I shook her hand. Then I met Bryce, pretty much the coolest most sincere guy I have ever met. He also made me feel welcomed. And the finance guy, the Frenchman...well he is just flat out amazing. "Frenchie" he was called, how cool is that. Wow what a guy. Even the women in the deli with the amazing hair! Shane the guy who found the loan for me, I forget his name but he was amazing also! It is too hard to explain in an email but I just can't believe the service I received. I hope you know how wonderfully wonderful my experience at Kia was, not because of the car but because of the people who helped me. I really can not say enough about everyone. I am honestly shocked that I was treated so perfectly. I know they are there to sell but I felt it was much more than that to them I felt they just wanted me to leave happy. As a manager I hope that you can give them an anonymous pat on the back and show them some appreciation for the satisfaction they gave me. I was really scared to even start looking for a car, I was embarrassed for my past financial situation...but with them I wasn't Ive honestly never been treated with such dignity and respect. With much respect, appreciation and excitement, Brandon J Ellard More

Great Store! This is our 3rd car from West Hills Kia and it is primarily because of the customer service, in sales and service. Love these guys! This is our 3rd car from West Hills Kia and it is primarily because of the customer service, in sales and service. Love these guys! More

Always a great experience! My salesman is Josh Vanriet and he has been very helpful. The manager Chris Rembaugh is also great! This was not the first and will not be the last ca My salesman is Josh Vanriet and he has been very helpful. The manager Chris Rembaugh is also great! This was not the first and will not be the last car I will buy from them. They always have their customers best interest in mind and they always weigh all the options. They're not your typical salesman and they are very honest and helpful. All of the guys who help you with the documentation are also exceptional. They as well, work with your budget and are not pushing sales on you. They have your best interest in mind. THIS is what keeps their customers coming back. I have gone to plenty of dealerships and bought vehicles from other places in the past and this is by far my favorite place to go. My loyalty lies here with these guys. They make sure I'm in a vehicle that will keep my family safe and a vehicle that is also within my budget. They're the best!! More

The Best Matt Moreland made my car purchase experience pleasant. For the first time in my life and having purchased many cars, I left knowing that I had worke Matt Moreland made my car purchase experience pleasant. For the first time in my life and having purchased many cars, I left knowing that I had worked with a man who is real, honest, professional, operates from a place of integrity and went above and beyond my expectations. I felt that West Hills cared about me and not just dollar signs and I did not feel as if I had been cheated, lied to, confused and anxious. There is no doubt that I will recommend West Hills to anyone and that they should ask for Matt Moreland. Thank you Matt. More

Helpful and professional We were looking to replace my wife's car and wern't quite sure of which vehicle would be best - we had several makes and models in mind. Josh Vanriet We were looking to replace my wife's car and wern't quite sure of which vehicle would be best - we had several makes and models in mind. Josh Vanriet was by far the most informative and professional car salesman we have worked with. He took as much time as we needed without pressure, and showed us various vehicles at all of the 14 dealerships at West Hills. My wife found just what she was looking for and we have no regrets, it is perfect! Thanks again Josh! More

Great customer service! Our sales people met us at the door with a smile and made us feel welcomed right away. They were very knowledgeable on the cars and had great answers Our sales people met us at the door with a smile and made us feel welcomed right away. They were very knowledgeable on the cars and had great answers on all of our concerns and questions. It was a great car buying experience for my wife and I. I would recommend West Hills Kia to all my friends and family! More

great all staff very helpful. pleasure to work with Marcus. I was pleased to see how quickly the staff found my car. I look forward to working with West all staff very helpful. pleasure to work with Marcus. I was pleased to see how quickly the staff found my car. I look forward to working with West Hills Kia in the future. More

Top notch service department Matthew has been a great service rep who treats folks with effeciency, friendliness and care. Thanks Matt! You make the time spent in the waiting room Matthew has been a great service rep who treats folks with effeciency, friendliness and care. Thanks Matt! You make the time spent in the waiting room more bearable! More

They bend over backwards to make you Happy👍🏻 I purchased a used vehicle from 2 states away. It was easy to do business with Zack and West Hills Kia. Zack drove an hour out of his way to pick me I purchased a used vehicle from 2 states away. It was easy to do business with Zack and West Hills Kia. Zack drove an hour out of his way to pick me up at SeaTac. I was blown away how easy it was to purchase and travel to acquire this vehicle. This is old school customer service these guys and gals Know how to run a business😀 More

Sportage The sales and management staff and all employees with whom we came in contact were professional, courteous and very helpful...a very pleasant experien The sales and management staff and all employees with whom we came in contact were professional, courteous and very helpful...a very pleasant experience compared to prior car purchase experiences. More