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West Metro Buick GMC
Monticello, MN
2,071 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 2,071 reviews
July 06, 2017
Easy to deal with, simple, honest answers John was great! Answered all of my questions honestly and made sure i understood everything about the vehicle I was buying. The rest of the staff m John was great! Answered all of my questions honestly and made sure i understood everything about the vehicle I was buying. The rest of the staff made the transaction simple and easy. More
by paruda
Employees Worked With
John Kinsell
July 04, 2017
Easiest and Best experience yet! Jared made it worth the drive from the South West metro (Eden Prairie). He made it very easy to get the value for my old vehicle and find exactly w Jared made it worth the drive from the South West metro (Eden Prairie). He made it very easy to get the value for my old vehicle and find exactly what I was looking for. He was great to work with and I am willing to recommend him to anyone looking for a new vehicle. More
by aptget79
Employees Worked With
June 26, 2017
Great Experience John was great. Best car buying experience ever!! When we showed up John had 3 vehicles pulled up and ready to test drive. Completing the final paperw John was great. Best car buying experience ever!! When we showed up John had 3 vehicles pulled up and ready to test drive. Completing the final paperwork took us past the typical closing time on a Saturday night. Once everything we completed, John insisted on taking the additional time to thou rally review the SUV prior to delivery. More
by joe l
Employees Worked With
John Kinsell
June 21, 2017
So excited to be the proud owner of a new 2017 GMC Sierra! I am so excited to be the proud owner of a new 2017 GMC Sierra! Derek was wonderful to work with and James, who helped us with financing options, was I am so excited to be the proud owner of a new 2017 GMC Sierra! Derek was wonderful to work with and James, who helped us with financing options, was very friendly & informative. If you are in search of a new vehicle, I would definitely recommend that you come to the dealership in Monticello and work with this team! More
by 2017Sierra
Employees Worked With
Derek Meyers, James Meyers
June 17, 2017
Warning message on my dash = DEF fluid system Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to limp Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to limp mode. I called the dealership "West Metro Buick GMC" and spoke to Jamie Blesi. She advised to get the truck to the dealership asap before limp mode kicked in. After delivering the vehicle to the dealership, Jamie called me the next day with their findings, informed me that they had to have parts sent out from GM (at no charge due to warranty) and when they expected to have it completed. When the truck was completed, Jamie left a message informing me it was completed and of all work that was done. Knowing that I'm self employed, she even delivered the truck to my business and took payment over the phone. That's first class service all the way! My salesman Corey Nelson has worked with me with my last two trucks and has been first class as well. The owner Jeff Sell has personally been involved with the delivery of both trucks to ensure my satisfaction. What a first class operation! I couldn't be happier with the service and sales at West Metro and I regularly refer people to them when possible. More
by Reed Dill
June 17, 2017
Another great experience at West Metro Buick This was my best car purchase experience ever. I thought it would be tough to beat our last purchase at West Metro. Jared was easy to work with, appl This was my best car purchase experience ever. I thought it would be tough to beat our last purchase at West Metro. Jared was easy to work with, applied no pressure, and found us a great deal. Amanda in service found an extended warranty I had forgotton and saved us $2,200 on a repair for our other Buick. We'll be back to see these folks again. More
by Skip
June 10, 2017
Great Experience Derek was awesome! Did a great job getting me the accessories I wanted for my vehicle and at a very fair price I would recommended him to everyone. Derek was awesome! Did a great job getting me the accessories I wanted for my vehicle and at a very fair price I would recommended him to everyone. More
by Sonny Zahn
June 09, 2017
Very straight forward - no games or gimmicks The team at West Metro were possibly the most friendly people that I have dealt with while buying a vehicle. They were knowledgeable in their products The team at West Metro were possibly the most friendly people that I have dealt with while buying a vehicle. They were knowledgeable in their products and services. More
by GMC wins
May 30, 2017
THANK YOU Thank You Jeff Tischner, Lloyd Hemenway and James Meyers for all the help you provided me be able to get my first new car. They worked endlessly? to g Thank You Jeff Tischner, Lloyd Hemenway and James Meyers for all the help you provided me be able to get my first new car. They worked endlessly? to get me financing for my brand new GMC Acadia. West Metro totally a class act! More
by TMPCRUZ
May 20, 2017
Great Customer Service My wife and I found a car online that we wanted to see in person and submitted an online request. Jared responded very quickly. When we met Jared he w My wife and I found a car online that we wanted to see in person and submitted an online request. Jared responded very quickly. When we met Jared he was nothing but up-front and honest with us. In the end we had a great experience and got a great deal. It has been a week and there has been no buyer's remorse. We love the vehicle and highly recommend working with Jared. More
by Justin Z
Employees Worked With
