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West Metro Buick GMC
Monticello, MN
1,836 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,836 reviews
July 17, 2020
Awesome experience! Came to the dealership knowing what we wanted. Test drove the terrain that they had on the lot. Worked with Kent who was very friendly, knowledgeable Came to the dealership knowing what we wanted. Test drove the terrain that they had on the lot. Worked with Kent who was very friendly, knowledgeable and respectful. He was considerate of our wants and needs and didn't try to pursued us into buying a vehicle we didn't want. Worked with the finance department to purchase the car which was an awesome experience as well. Plus, they are dog friendly! Would highly recommend this place. Ask for Kent! More
by morgzei
Helpful July 14, 2020
Great service & attitude of everyone at dealership We were treated well & could tell they wanted our business. Got good trade in value for our trade & fair price on vehicle we wanted. Very happy with e We were treated well & could tell they wanted our business. Got good trade in value for our trade & fair price on vehicle we wanted. Very happy with end result. More
by FRANKELAINE04
Verified CustomerJuly 14, 2020
Excellent customer service. The buying experience for my new 2020 GMC was seamless! I couldn't ask for a more simple process. Everyone we had contact with was amazing. new 2020 GMC was seamless! I couldn't ask for a more simple process. Everyone we had contact with was amazing. More
by abc61105
Employees Worked With
James Meyers, Cian Conlow
July 08, 2020
Good except the vehicle is illegal to drive without plates. Seven weeks later this vehicle does not have license plates. I have discussed this with several individuals there, most recently the new car manager. Seven weeks later this vehicle does not have license plates. I have discussed this with several individuals there, most recently the new car manager. I have purchased over 20 cars, have NEVER had this happen. Someone needs to make this right- soon!! More
by MST.JDA1
July 06, 2020
Great place friendly and very courteous people. Enjoyed dealing with the dealership from start to finish. Will definitely be seeing them again and recommending friends dealing with the dealership from start to finish. Will definitely be seeing them again and recommending friends More
by DWAYNE.SIMMONS
July 06, 2020
Great experience Our experience was great - a very smooth, easy transaction. Jared was very helpful - would recommend to anyone looking to purchase a car in the area! Our experience was great - a very smooth, easy transaction. Jared was very helpful - would recommend to anyone looking to purchase a car in the area! More
by Jodi
July 02, 2020
Outstanding Service and Effort The West Metro Buick GMC team went out of their way to make our daughter's first car buying experience special and memorable! Huge shout out to Jason The West Metro Buick GMC team went out of their way to make our daughter's first car buying experience special and memorable! Huge shout out to Jason Spears and Ryan Hurrle! More
by TROYKNOWLTON
July 01, 2020
We love our new vehicle. Worked great for a cross country family trip! Surprisingly good on gas for an SUV. Comfortable and easy to drive. family trip! Surprisingly good on gas for an SUV. Comfortable and easy to drive. More
by NAOMIFULLER01
June 30, 2020
I felt they gave me a good value for my trade and the purchase of the new vehicle was fare. Financing I have mixed emotions about. I regret financing with West Metro. I felt the finance process was rush purchase of the new vehicle was fare. Financing I have mixed emotions about. I regret financing with West Metro. I felt the finance process was rushed and words were not all truthful. At the start of the process we were told there would be only one credit pull on our credit report. I was admiring to not shop my credit. When I got home, I received a warning that my credit had been pulled by multiple banks. Additionally, when I wanted to pay off my current loan and not roll my present vehicle into the purchase of the new vehicle, I was pressured by being informed I’d need to write a check for the entire trade allowance of my trade vehicle. I’m not very happy with this type of sales tactic. More
by GMCSierra
June 28, 2020
Obtained the vehicle I wanted from another dealer provided good advise on vehicle features. Employees were professional and knowledgeable. Pleased with the entire buying experience. provided good advise on vehicle features. Employees were professional and knowledgeable. Pleased with the entire buying experience. More
by DAVEHOELMER
