Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Metro Buick GMC
Monticello, MN
1,836 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,836 reviews
June 20, 2020
Helpful. No pressure. The two vans we were interested in were waiting for us as we arrived. There was no attempt to pressure us into purchasing a more expensive vehicle. The two vans we were interested in were waiting for us as we arrived. There was no attempt to pressure us into purchasing a more expensive vehicle. More
by FMAJESKI
Verified Customer
Helpful June 19, 2020
Extremely helpful, and very knowledgable!! Process went very smooth and was a one stop shop. Very pleased! I will go there for all my maintenance needs in the future as well. very smooth and was a one stop shop. Very pleased! I will go there for all my maintenance needs in the future as well. More
by Sschroeder1202
Employees Worked With
June 19, 2020
Great experience, fair price, easy to work with and LOVE MY NEW TERRAIN!! We worked with Tony LaPlant. His selling approach was laid back, informative and highly responsive. I appreciated his depth of knowl MY NEW TERRAIN!! We worked with Tony LaPlant. His selling approach was laid back, informative and highly responsive. I appreciated his depth of knowledge on the vehicle and overall genuine service. Jim from finance was top notch as well! Thanks West Metro! More
by Jamie Sorensen
June 18, 2020
Caring and Flexible Service I had a great experience. Tony was flexible and willing to help me get into a 2017 Buick Encore. We did everything over phone and E-mail and it work I had a great experience. Tony was flexible and willing to help me get into a 2017 Buick Encore. We did everything over phone and E-mail and it worked out great! Free delivery was on time and it was free! I would recommend West Metro Buick GMC to anyone who lives in a small town with limited selection of vehicles. Free delivery, great select of Buick and GMC vehicles! More
by JENLYNNTHIELEN
Employees Worked With
June 17, 2020
Great experience! We purchased a Buick Cascade convertible and had a great experience with John! We love the car! The car was making a funny noise and they mechanics lo We purchased a Buick Cascade convertible and had a great experience with John! We love the car! The car was making a funny noise and they mechanics looked at it and found it an easy fix. They were also wonderful! More
by NANCYLACOURSIERE
Employees Worked With
John Kinsell, James Meyers
June 16, 2020
Sales person Shawn dis a great job. He was fast got it together and didn't make us wait!! He knew we were gonna but or walk out and not come back tomorrow! Good job! together and didn't make us wait!! He knew we were gonna but or walk out and not come back tomorrow! Good job! More
by MARAR1976
Employees Worked With
Shawn , James Meyers
June 11, 2020
Exceptional Experience. I called ahead and the car was waiting up front for me to test drive. ZERO pressure. Best car buying experience I've ever had. I LOVE my new car. West Metro Buick GMC is highly rec waiting up front for me to test drive. ZERO pressure. Best car buying experience I've ever had. I LOVE my new car. West Metro Buick GMC is highly recommended. John and Ryan explained everything I needed to know. Kind and knowledgeable. It was a pleasure. Thank you. More
by STACYACE75
June 10, 2020
We enjoyed our first car buying experience so much with, West Metro Buick, we came back in the same month and purchased a second vehicle. Kent Kakbrenner was knowledgeable, warm, sensitive to hearing our wa West Metro Buick, we came back in the same month and purchased a second vehicle. Kent Kakbrenner was knowledgeable, warm, sensitive to hearing our wants and needs and easy to talk to. Shopping local is important and it's comforting to know we have a dealership locally with great staff, service and vehicles to shop. I would definitely recommend making an appointment and giving this dealership the opportunity to earn your business. E & C More
by E & C
June 10, 2020
The staff was very nice and most helpful,, just a lil lax on the covid-19 “ social distancing for me but very well kept bldg! Hey lax on the covid-19 “ social distancing for me but very well kept bldg! Hey More
by aadd442004
June 08, 2020
Great experience We bought a new-to-us vehicle and traded in our old one - excellent experience! great staff and team, straightforward and easy to work with. Would cer We bought a new-to-us vehicle and traded in our old one - excellent experience! great staff and team, straightforward and easy to work with. Would certainly recommend! More
by Kelsey R
