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West Side Garage, INC.

Berlin, WI

4.8
586 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 586 reviews

October 13, 2026

Good communication, knowledgeable Service & honest personale. On a timely manner. That is why Im a repeat Costumer. More

by jefri.scott5223
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp
Oct 13, 2026 -

West Side Garage, INC. responded

Hearing that our clear communication, knowledgeable service, and honest staff keep you coming back means a lot to our service department. We’re grateful for your loyalty and look forward to assisting with your GMC Yukon again.

October 10, 2026

I Have so much respect for this dealership. They have taken care of all our vehicles for over 30 years. Our plans are to continue buisness with westside as long as we're driving. Great staf More

by LOVE4SHEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter, Diane, John, Todd. Kim, & Jeremy and the mechanics in the back always take good care of us.
Oct 10, 2026 -

West Side Garage, INC. responded

Hearing that you plan to keep trusting us with the service on your GMC Yukon and other vehicles for as long as you’re driving means a great deal to our team. It’s rewarding to know Jeff and our staff have been so accommodating and friendly whenever you needed help. Thank you for over 30 years of loyalty and respect.

October 09, 2026

Very accommodating, professional and freindly. Easy to schedule, clean, fair prices, and knowledgeable. Nice overall staff. More

by JOHNGEE1975
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Oct 10, 2026 -

West Side Garage, INC. responded

Thank you for your review, John! We appreciate your kind words about our accommodating and professional staff at West Side Garage. It's great to hear that you found us easy to work with and knowledgeable. We look forward to welcoming you back soon! West Side GM Team (920) 361-5100

October 09, 2026

Was told I needed new tires at my oil change. The service manager told me of an upcoming sale and I agreed to purchase 4 new tires. Was glad that the manager alerted me to the sale. More

by ldhanson
Recommend Dealer
Yes
Oct 09, 2026 -

West Side Garage, INC. responded

Knowing that alerting you to our upcoming tire sale helped with your GMC Sierra 1500 tire replacement means a lot to our service team. We’re pleased we could help you save on those new tires.

October 09, 2026

Had to have deer damage fixed. They replaced the door and blended the paint. All work was excellent. More

by ldhanson
Recommend Dealer
Yes
Employees Worked With
Bob in the body shop.
Oct 09, 2026 -

West Side Garage, INC. responded

We’re glad the repair on your GMC Sierra 1500 restored your door and blended the paint seamlessly. Hearing that the work exceeded your expectations means a lot to our service team.

October 08, 2026

Joy to visit. People are great. They always seem to have what I'm looking for. More

by RODNEYMEINKE
Recommend Dealer
Yes
Employees Worked With
Peter
Oct 08, 2026 -

West Side Garage, INC. responded

Your comment about always finding what you need for your GMC Yukon reflects how our service department keeps parts and expertise ready for you. Knowing that each visit feels welcoming and enjoyable means a lot to our team.

October 08, 2026

Easy to work with and everyone is friendly. Would recommend to everyone. Family atmosphere. Treated better than most dealerships. More

by PARTS_GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

West Side Garage, INC. responded

Warm, friendly service is at the heart of how our service department operates. We’re grateful you felt at home and well cared for while your Chevrolet Equinox was serviced. Thank you for recommending us and sharing such positive feedback.

October 05, 2026

I drive here from Oshkosh. I don't like Bergstrom's price policy. You guys are still a little old school More

by pbehnke2
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
Oct 06, 2026 -

West Side Garage, INC. responded

Was this review meant for West Side Garage, INC.? If so, we definitely want to discuss your concerns and ask you to reach out to our team directly. If the review was accidentally posted on the wrong site, we respectfully request its removal and appreciate your assistance West Side GM Team (920) 361-5100

October 04, 2026

Very good service. Had a very good experience with the service department from the call to the billing. Very professional and freindly. More

by stevedoro
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Oct 04, 2026 -

West Side Garage, INC. responded

We’re glad the service on your GMC Acadia, from your first call to billing, went smoothly and felt welcoming. Hearing that you found our service department professional and friendly means a lot to our team.

September 30, 2026

The service was exceptional. It was so nice working with ethical people with values. I recommend West Side Auto to everyone I know who is looking for a new vehicle. More

by West Sife
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Stibb
Sep 30, 2026 -

West Side Garage, INC. responded

Knowing that you found our service exceptional and appreciated our team’s commitment to integrity is very rewarding. We’re glad the purchase of your new GMC Terrain went so smoothly, and we appreciate your recommendation to others looking for a new vehicle.

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