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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.7
568 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 568 reviews

June 26, 2026

Courteous, professional, clarified work to be done, reviewed work completed and followed up with me the next day to make sure everything was satisfactory. More

by LARRYRICHTER65
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp
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Jun 26, 2026 -

LARRYRICHTER65 responded

Courteous, professional, clarified work to be done, reviewed work completed and followed up with me the next day to make sure everything was satisfactory.

June 26, 2026

I am very happy with the work that was done on my vehicle. The work was done in a timely manner and it was washed and detailed beautifully. Highly recommend the body shop. More

by lkn723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're glad you are happy with the work done on your vehicle at West Side Garage. It's great to know that the timely service and detailing met your expectations. We appreciate your recommendation and look forward to assisting you again soon. West Side GM Team (920) 361-5100

June 26, 2026

Fixed my problem the first time I! Very friendly and professional and finished on time. More

by TGIESE
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
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Jun 26, 2026 -

West Side Garage, INC. responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that we were able to resolve your issue on the first visit. Our team at West Side Garage, INC. strives to provide friendly and professional service, and is glad you experienced that. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

June 24, 2026

In 2020/2021 I bought my vehicle and then was hit by another truck and there were no Envisions around to replace mine but after a week they found one and I was able to buy it…good service! More

by JKLEMM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

West Side Garage, INC. responded

Thank you for sharing your experience with us! It's great to know you were able to find Buick Envision and that you received good service during the process. At West Side Garage, we strive to assist our customers in every way we can. We appreciate your feedback and hope to see you again soon! West Side GM Team (920) 361-5100

June 19, 2026

Very professional service and made you feel welcome and important. I have bought 3 vehicles from westside garage in Berlin WI and have dealt with him and I will continue to deal with him for my vehicle pur More

by wisslr
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
Print
Jun 20, 2026 -

West Side Garage, INC. responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin and are thrilled to hear that you've had such positive experiences with our team. It’s fantastic to know that you feel welcomed and valued during your visits. We look forward to assisting you with your future vehicle purchases and services. Your continued trust means a lot to us! West Side GM Team (920) 361-5100

June 18, 2026

I was very happy with the service service received from Gene. I feel the prices were fair and I will continue going there for my service on my truck. More

by johntyler
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Print
Jun 19, 2026 -

West Side Garage, INC. responded

Thank you for your kind words, John! We’re thrilled to hear that you had a positive experience with Gene and found our prices fair. We appreciate your trust in West Side GM of Berlin and look forward to serving you and your truck in the future. See you again soon! West Side GM Team (920) 361-5100

June 18, 2026

They always work hard to meet our needs and to find the vehicles that work best for us! They are friendly and fair and we feel very confident in doing business with the salesman and business! More

by m32walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 18, 2026 -

West Side Garage, INC. responded

Thank you for taking the time to share your feedback! It’s great to know thatWest Side Garage continues to work hard to match you with the right vehicles and provide a friendly and trustworthy experience. Building confidence through fair and helpful service is always a priority. We look forward to welcoming you back again! West Side GM Team (920) 361-5100

June 13, 2026

Helpful and friendly. Very understanding and respectful. Was able to answer all my questions to get to the best possible outcome. More

by DEB.OLSEN56
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp
Print
Jun 14, 2026 -

West Side Garage, INC. responded

Thank you for your kind words, Deb! We’re glad to hear that you found our team at West Side GM of Berlin helpful, friendly, and respectful. It’s wonderful to know that we could assist you in getting to the best possible outcome. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

June 13, 2026

Jeff was extremely kind. He did not make me feel belittled as a women customer when speaking abt what could be wrong More

by Dclercm
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp
Print
Jun 14, 2026 -

West Side Garage, INC. responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that Jeff provided you with kind and respectful service at West Side GM of Berlin. Our team strives to create a welcoming environment for all our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We hope to see you again soon and earn that 5-star rating on your next visit! West Side GM Team (920) 361-5100

June 13, 2026

2nd vehicle I purchased from Chris. He knows the vehicle features well and they had the exact model in stock. More

by grboelter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 14, 2026 -

West Side Garage, INC. responded

Thank you for your review! We're thrilled to hear that you've chosen to purchase your second vehicle from Chris at West Side GM of Berlin. It's great to know that he was able to help you find the exact model you wanted and that you're satisfied with the features. We appreciate your support and look forward to seeing you again! West Side GM Team (920) 361-5100

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