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Westboro Toyota
Westborough, MA
2,696 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,696 reviews
July 05, 2025
Waiting time is long. One tire valve cap missing after service. The Waiting time 2 and half hours is long, . One tire valve cap is missing after service. One tire valve cap missing after service. The Waiting time 2 and half hours is long, . One tire valve cap is missing after service. More
by YU.360OSU
Verified Customer
July 04, 2025
All is well. Thanks a lot Mason and Westborough Toyota Company.All is well l. Thanks a lot Mason and Westborough Toyota Company.All is well l. More
by nwsahil
July 04, 2025
The service was prompt, respectful, and professional. Everything progressed exactly as was promised. No issues. Everything progressed exactly as was promised. No issues. More
by Ronpriefer
Employees Worked With
July 03, 2025
Very helpful and trustworthy service department that is easy to schedule Nice people and caring. easy to schedule Nice people and caring. More
by IMRICHMBA
Employees Worked With
Other Employees :
Gabrielle Young
July 03, 2025
Quick appt with good communication. Happy with the service provided. Have a second Toyota to bring. Hope I get the same level of service Happy with the service provided. Have a second Toyota to bring. Hope I get the same level of service More
by ATT1108
Employees Worked With
July 03, 2025
I have been going to Westborough Toyota since 2016. Service has always been excellent. I have confidence in the advice and explanations given. Service has always been excellent. I have confidence in the advice and explanations given. More
by AMONKINSEY
July 02, 2025
Excellent, professional staff. They made the whole process of buying a car smooth and easy. As someone who is buying a car for the first time they made me feel comfortable and walk They made the whole process of buying a car smooth and easy. As someone who is buying a car for the first time they made me feel comfortable and walked me through everything I needed to know to make the buying process smooth. More
by rjeudy01
Employees Worked With
July 02, 2025
I had the privilege of meeting Alfredo Lopez, Rick Tornelli, Kevin, Leo, BB and all their staff from Westborough Toyota. They provide the best service from check-in to check-out with professionalism, Tornelli, Kevin, Leo, BB and all their staff from Westborough Toyota. They provide the best service from check-in to check-out with professionalism, respect, dedication, honesty and hard work. I have been a customer of theirs since 2005 and have never taken my cars or bought another car from another dealership because the service they provide is absolutely extraordinary, they are absolutely the best of the best. My trust in them is indescribable and my gratitude for them is immense and the peace in my mind knowing that my car is in good hands and when needed receives the best service. Congratulations Alfredo, Rick, Kevin, Leo, BB and all staff for everything that each of you do. You are incredible and awesome. Zoraia. More
by GZSALEM7
Employees Worked With
Other Employees :
Alfredo Lopez , Rick Tornelli, Léo , Kevin , BB, Gabrielle Young
July 01, 2025
The service person got me to work and picked me up in a timely manner. Repairs were complete by noon, when I was done work. Good, friendly service. timely manner. Repairs were complete by noon, when I was done work. Good, friendly service. More
by pegou60
Employees Worked With
July 01, 2025
7 hours to do maintenance no updates and tried to have car overnight for oil change tire rotation and normal top off of fluids car overnight for oil change tire rotation and normal top off of fluids More
by DANIELMACNEIL17
Employees Worked With
