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Westboro Toyota
Westborough, MA
2,546 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,546 reviews
March 21, 2025
Initial diagnosis was incorrect. Refused listening to customer, replaced battery terminal connectors instead of a new prorated battery. End up replaced a battery few days later but r Refused listening to customer, replaced battery terminal connectors instead of a new prorated battery. End up replaced a battery few days later but refused to refund for the cost of the previously replaced battery terminal connectors. Lack of empathy and customer service. It seems they are more concerned with profit than with providing honest and effective service. More
by haipd2k
March 21, 2025
Fail to fix the problem and still charging money. And yet I bought the car with them And yet I bought the car with them More
by SUNGAPAPY
Verified CustomerEmployees Worked With
March 21, 2025
I had visited a few other dealerships and WESTBORO TOYOTA was the first one I felt comfortable doing business at everyone listened and really made the process painless was the first one I felt comfortable doing business at everyone listened and really made the process painless More
by PAULAOGASSIAN
March 15, 2025
Our Service Advisor, John Hansen, is the primary reason why we continue to utilize this dealership. why we continue to utilize this dealership. More
by ZELLEMONT
March 15, 2025
I Wasn’t happy about the condition that the car was delivered to our home. delivered to our home. More
by natashadownie4
Employees Worked With
March 15, 2025
The Service Manager Alfredo goes above and beyond. Can't thank him enough for all of his help! Can't thank him enough for all of his help! More
by ELLEN01420
March 14, 2025
Great service and no waiting time when arrived, They did satisfied all the questions asked and delivered what they said. Also finished service on time. I would definitely go again there. Good people. satisfied all the questions asked and delivered what they said. Also finished service on time. I would definitely go again there. Good people. More
by Patelrajud
Employees Worked With
March 14, 2025
Service (safety recall work) was performed efficiently and my specific needs (appointment elsewhere) were accommodated cheerfully. I was extreme pleased with the service. and my specific needs (appointment elsewhere) were accommodated cheerfully. I was extreme pleased with the service. More
by PATRICK.J.SILEO
Employees Worked With
March 14, 2025
The best place to come. I Don't trust anyone with my Taco you shouldn't either. That's why i chosse Westborough Toyota for all my services. Thanks Westborough Toyota. I Don't trust anyone with my Taco you shouldn't either. That's why i chosse Westborough Toyota for all my services. Thanks Westborough Toyota. More
by mikeymicskaraoke
Employees Worked With
March 13, 2025
Very good treatment, excellent service and speed of performance. Thank you very much all people for everything performance. Thank you very much all people for everything More
by MAKRAMSEDRAK50
Employees Worked With
