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Westboro Toyota
Westborough, MA
2,698 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,698 reviews
May 16, 2023
I love the concierge offering and the time saved with the same great service. Then communication is excellent and I don’t have to sit in the waiting room same great service. Then communication is excellent and I don’t have to sit in the waiting room More
by MEYPLY
Verified Customer
May 15, 2023
I have been coming to Westborough Toyota for nearly 20 years and the team is always professional and thorough. I would not go to any other place. I love these guys!! years and the team is always professional and thorough. I would not go to any other place. I love these guys!! More
by R.owens
Employees Worked With
Miguel Carrillo
May 15, 2023
Very good, only mention is: always takes longer than told without any added services needed without any added services needed More
by JAY95
Employees Worked With
May 14, 2023
When I was thinking of purchasing my vehicle and was at the dealership I asked a customer, who was waiting for her vehicle at the service department, what her experience was there. She was the reason I pur the dealership I asked a customer, who was waiting for her vehicle at the service department, what her experience was there. She was the reason I purchased my car at Westboro Toyota. The service department is always very helpful, considerate and professional. More
by GAILTYME17
May 14, 2023
Great communication and overall service. Long time customer and always happy whenever I come in for routine service. Long time customer and always happy whenever I come in for routine service. More
by SEAN.CAHILL12
Employees Worked With
May 13, 2023
The staff is friendly - from the person who greets me to the service advisor. The waiting area is great - love the ability to work while waiting. the service advisor. The waiting area is great - love the ability to work while waiting. More
by PATTI.HALEY@OUTLOOK.COM
Employees Worked With
Miguel Carrillo, Miguel Carrillo
May 13, 2023
Fast efficient. Clean waiting area They do good work and give honest service advice. Easy to do business with Clean waiting area They do good work and give honest service advice. Easy to do business with More
by PUKAITE
Employees Worked With
May 12, 2023
John Hansen is the primary reason why we continue to use Westborough Toyota (despite the age of our [2013] RAV4). His courteous service, attention to detail and through follow-up are outstanding (we have fo Westborough Toyota (despite the age of our [2013] RAV4). His courteous service, attention to detail and through follow-up are outstanding (we have followed John since his days @ your competition, Bernardi Toyota). Without John we would not be your customer. More
by Marizelle Montoya
Employees Worked With
May 12, 2023
A 30 minute oil change took 2 1/2 hours And oil change appointment to 2 1/2 hours while I was waiting. That's way too long and that's unacceptable. appointment to 2 1/2 hours while I was waiting. That's way too long and that's unacceptable. More
by mbork.1
May 12, 2023
The service was very good. I accomplished everything that I wanted checked on my vehicle I accomplished everything that I wanted checked on my vehicle More
by KINGEDDIE1214
Employees Worked With
