Westboro Toyota

The whole car buying experience was Great! Mike Norwood answered any questions that I had over the internet and Sam Abbott did the smae in person. They both were very eager to make sure that I was happy wi answered any questions that I had over the internet and Sam Abbott did the smae in person. They both were very eager to make sure that I was happy with the deal I had made and also make sure that I didn't have any questions. This is my third vehicle that I have purchased from Westboro Toyota and I have always been treated great. I also helped my sister in law purchase a vehicle at Westboro Toyota and we were again treated excellent and given a great del. I would suggest them to anyone I know looking for a car. More

Traded in a 4Runner and purchased another. The whole staff was friendly and helpful, the dealership provided drinks and snacks, wait time was almost non-existent and the financing guy was extremely know staff was friendly and helpful, the dealership provided drinks and snacks, wait time was almost non-existent and the financing guy was extremely knowledgeable. More

Priced and drove an Avalon. Dealership played the game, salesman has to talk with the manager, talks in front of you but won't talk to you, within 20 feet of the customer. Asked to come down $15 a mon salesman has to talk with the manager, talks in front of you but won't talk to you, within 20 feet of the customer. Asked to come down $15 a month. Would not yield. Walked away when dealer refused to counter. Went to Ira and got a better trim package (with Nav) for less! Don't waste your time at this tiny, non-aggresive dealer. More

I have a flat tire on my 2010 Prius. I went to Westboro Toyota service department because the tire pressure alarm has been on and the rear left tire is visibly flat. I was told to wait for half an hour for Toyota service department because the tire pressure alarm has been on and the rear left tire is visibly flat. I was told to wait for half an hour for the guys to find out what was wrong. After two hours, the service representative come to tell me that their technician found a nail in my tire, and they needed to fixed it for a cost of $20.00. I said OK. Another one and a half hour passed till the tire was fixed. When I was about to pay, I was told by the representative, that fixing the tire costed me $20.00, however, it took them 0.6 hour of labor to find out where the nail was and that would cost an additional $65, and my total bill was $85.00, a few bucks away from a new tire. It took me almost 4 hours and 85 bucks to get my tire fixed. It was not the worst, a few days later, I found the tire pressure light was one again and the same left rear tire was visibly flat. This time I went to Monroe in Framingham near the Trade Joes. I parked my car and told the guy there I had this tire pressure problem. They started to look at it right away. Within 15 minutes, they found the nail, and fixed the tire. I was about to pull out my wallet, thinking another 100 bucks gone, but the Monroe guy told me nicely, "you can go now, we don't charge you for this, have a nice day." I did have a nice day, and many other nice days afterwards. It is just not worth it to visit a Toyota dealership, they are dishonest, and after all very unnecessarily expensive, that is my true story that I would like to share with any one who is willing to listen. Later on, I called back to the Westboro Toyota, asking whether they still have the nail they found in my tire,since I was thinking about foul play to have two nails in my tire within one week. The lady who picked up the phone was with a short patience and told me that they did not keep the nails. Who knows whether there was a nail at all in the first place. More

I was referred to Westboro Toyota by a co-worker after having visited several other Toyota dealerships. I had a great experience working with Rick Manley who I found to be professional and courteous, ta having visited several other Toyota dealerships. I had a great experience working with Rick Manley who I found to be professional and courteous, taking the time to explain all of the options open to me without using any high-pressure sales tactics. The vehicle which I had requested to test-drive (2011 Sequoia) is typically in short supply, so rather than directing me to a different model, or trying to sell me 2010 inventory, Rick requested that I wait a week until he could locate the vehicle which I was interested in purchasing. I test-drove the vehicle a week later, and the entire sales process was exactly as Rick had explained to me earlier. I would highly recommend Rick Manley and Westboro Toyota, and after such a great sales experience I will certainly be a repeat customer of Westboro Toyota. More

Westboro Toyota was recommended to me from a friend who recently purchased a car from them and was very satisfied. I was also very happy with the service I received at Westboro Toyota and with the 2011 cor recently purchased a car from them and was very satisfied. I was also very happy with the service I received at Westboro Toyota and with the 2011 corolla that I purchased from them. Unfortunately, my car was totaled in an accident just before I bought my new car. When I went to the dealership I had no idea what I wanted for a car. I was a little nervous since I dont know anything about buying a car but they were very nice to me from the moment I walked in. They sat down with me and showed me a bunch of different options. They even walked around with me and showed me the different vehicles they have on the lot. They answered all of my questions(very knowledgeable)and helped me pick a car that was suitable for me and my budget. On the day I went to pick up my new car, they took care of all the paperwork, filled my tank, and had my car washed. They even had it ready at the time that was promised!!!! In the beginning I was not happy with having to buy a new car but at the end I was very excited and happy to have a great new car. I would strongly recommend Westboro Toyota. They were very friendly, helpful and just overall great to work with!!! More

I had a wonderful experience working with Dave Crea at Westboro Toyota. My beloved 1998 Passat had recently died and I was unsure as to how I was going to secure a vehicle in a short amount of time and wi Westboro Toyota. My beloved 1998 Passat had recently died and I was unsure as to how I was going to secure a vehicle in a short amount of time and within in my narrow price range. Dave put me immediately at ease and worked tirelessly to get me a great deal and a beautiful car. I am very new to the car buying process and Dave was able to explain everything to me in terms that I could understand. I thank everyone at Westboro Toyota for all they they did to make this process stress free and financially manageable. I am now a proud owner of a 2011 Camry! :) Thank you! More

Do not buy a car from these people.  The salesperson lied to me about the warranties of my used car purchase and when I sent to pick up the car they said the car never included warranties and would not lied to me about the warranties of my used car purchase and when I sent to pick up the car they said the car never included warranties and would not hold up their end of the bargain.      They never apologized.  Mark told me "he wasted too much time".   They do not know how to treat people.  I struggled to get out the door with my baby and car seat and only the receptionist offered to open the door while Mark and the rest of the sales staff ignored me. DISHONEST and INCOMPETENT (I have since heard others say the same).  Don't spend your money here! More

Sales person and dealership demonstrated a desire to fulfill my requirements - very cordial communications. Financing review was informative with no additional add-on extras pressure. First appointmen fulfill my requirements - very cordial communications. Financing review was informative with no additional add-on extras pressure. First appointment for service (5,000 mile) was even scheduled with promises of reminder. More

I wanted a Prius. After going to two other local dealers, who did not ahve any and told me I would have to pay list price, I called Westborough. Gilles LaBelle is their hybrid sales manager and was dealers, who did not ahve any and told me I would have to pay list price, I called Westborough. Gilles LaBelle is their hybrid sales manager and was and is an absolute joy to deal with. Not only did they have cars in stock, they were sold at a discount to list. I HIGHLY recommend this dealership to anyone, especially anyone looking for a hybrid. More