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Westboro Toyota
Westborough, MA
2,697 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,697 reviews
May 01, 2025
Awesome They have good customer care All right They are willing to explain whatever issues concerning your vehicle and solved willing to explain whatever issues concerning your vehicle and solved More
by SSUNAMARGIE
Verified Customer
May 01, 2025
Everyone is friendly, attentive and respectful. It does take much longer to do an oil change than most places, but given it's a weekend, it wasn't too bad . It does take much longer to do an oil change than most places, but given it's a weekend, it wasn't too bad . More
by NIVJANA.M
April 30, 2025
Greatly accommodating My experience was good. The team was very accommodating l, especially on offering a shuttle service as to not negatively affect my ability to work The team was very accommodating l, especially on offering a shuttle service as to not negatively affect my ability to work More
by DIANNA.M.STUZHUK
April 30, 2025
Easiest people I’ve had to deal with! So friendly and weren’t pushy with the process. So friendly and weren’t pushy with the process. More
by CaitlynLauzon
April 30, 2025
At first things went well, there was clear communication. My car was picked up on time and delivered back on time. I wasn't told when my car would be dropped off. I tried calling but my calls went to voicema My car was picked up on time and delivered back on time. I wasn't told when my car would be dropped off. I tried calling but my calls went to voicemail. This happened about 3 times. I called Toyota again, was told that she would call Jody and then call me back. She never called me back. You can understand my frustration here. You have my car and are not telling me when I will get it back. You say you will call me back, but you aren't. I shouldn't have to call 8 times to hear this information. God awful communication. More
by SREETEJAP27
Employees Worked With
April 30, 2025
Very accommodating ; very good at estimating the time your car will be ready when you are waiting. your car will be ready when you are waiting. More
by EDWARDH914
April 29, 2025
Everyone was accommodating, friendly, and professional before I even arrived at the dealership. Thank you to everyone involved with making my purchase a seamless and stress free experience. Thank you Max, before I even arrived at the dealership. Thank you to everyone involved with making my purchase a seamless and stress free experience. Thank you Max, Robert, Tony, and Lenny! More
by jenniecheese
April 28, 2025
We just did not like the pressure to buy the extra coverage packages with the financial representative. We love our new car. Max was wonderful but we think the pressure for extra coverage was a negat coverage packages with the financial representative. We love our new car. Max was wonderful but we think the pressure for extra coverage was a negative experience. More
by KATHYAMBACH
April 28, 2025
Although he gave me minimal information ,the person who communicated at the Toyota was not friendly. I felt so isolated. communicated at the Toyota was not friendly. I felt so isolated. More
by Masa
Employees Worked With
April 28, 2025
Extremely knowledgeable and professional Very friendly and personable, takes the time to really listen to your car issues and personable, takes the time to really listen to your car issues More
by Sdean33
