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Westboro Toyota
Westborough, MA
2,534 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,534 reviews
May 03, 2025
Thorough and efficient. I appreciated being able to take advantage of the offer and was glad to know my car has been checked and service was done. I appreciated being able to take advantage of the offer and was glad to know my car has been checked and service was done. More
by judep
Verified CustomerEmployees Worked With
May 02, 2025
The dealer is very good sales that help me were great but service had a bad experience with my 2021 rav4 i got 4 cars from u guys but they did something on my rav4 that i dint like service had a bad experience with my 2021 rav4 i got 4 cars from u guys but they did something on my rav4 that i dint like More
by ELIGIO.NIEVES.EN
May 02, 2025
John was very rude to me the second he started talking to me. He tried charging me for an oil change when it was covered under my free Toyota care. He also kept telling me that no one at the dealership 'work me. He tried charging me for an oil change when it was covered under my free Toyota care. He also kept telling me that no one at the dealership 'works for free' when I asked them to check out a problem I was having with my car. He talked down to me and we were essentially arguing the whole time. Very disrespectful. More
by DWBARONE
May 01, 2025
Everyone is friendly, attentive and respectful. It does take much longer to do an oil change than most places, but given it's a weekend, it wasn't too bad . It does take much longer to do an oil change than most places, but given it's a weekend, it wasn't too bad . More
by NIVJANA.M
May 01, 2025
Awesome They have good customer care All right They are willing to explain whatever issues concerning your vehicle and solved willing to explain whatever issues concerning your vehicle and solved More
by SSUNAMARGIE
May 01, 2025
The experience was positive. Eges was professional and responsive. The team was polite and supportive throughout the process. Eges was professional and responsive. The team was polite and supportive throughout the process. More
by winfield1104
April 30, 2025
Very accommodating ; very good at estimating the time your car will be ready when you are waiting. your car will be ready when you are waiting. More
by EDWARDH914
April 30, 2025
At first things went well, there was clear communication. My car was picked up on time and delivered back on time. I wasn't told when my car would be dropped off. I tried calling but my calls went to voicema My car was picked up on time and delivered back on time. I wasn't told when my car would be dropped off. I tried calling but my calls went to voicemail. This happened about 3 times. I called Toyota again, was told that she would call Jody and then call me back. She never called me back. You can understand my frustration here. You have my car and are not telling me when I will get it back. You say you will call me back, but you aren't. I shouldn't have to call 8 times to hear this information. God awful communication. More
by SREETEJAP27
Employees Worked With
April 30, 2025
Greatly accommodating My experience was good. The team was very accommodating l, especially on offering a shuttle service as to not negatively affect my ability to work The team was very accommodating l, especially on offering a shuttle service as to not negatively affect my ability to work More
by DIANNA.M.STUZHUK
