Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westboro Toyota
Westborough, MA
2,498 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,498 reviews
February 13, 2024
She was very clear and concise. Jody spoke in a way I could understand, no jargon or confusion. She made sure I knew what was going on. Jody spoke in a way I could understand, no jargon or confusion. She made sure I knew what was going on. More
by KD.LIVE.49
Verified Customer
February 13, 2024
Very friendly and quick service. Waiting area was comfortable. Everything went well. Highly recommend. 5 stars Waiting area was comfortable. Everything went well. Highly recommend. 5 stars More
by MP3332
February 12, 2024
Overall good but they should improve customer relation specifically foreign customers. Everybody is not familiar with all the financing and insurance process, finance guy don't have time to explain. Toyot specifically foreign customers. Everybody is not familiar with all the financing and insurance process, finance guy don't have time to explain. Toyota should implement some automated system to provide update to customer, everytime I have to message either sells man or finance person to know the status. More
by rajendra.maity20
Employees Worked With
David
February 11, 2024
Efficient and helpful, but the waiting area is very poor. Professional customer service, but bad environment. Professional customer service, but bad environment. More
by jun_zheng_mail
February 10, 2024
Amazing customer service Scheduling was great, service was great, top notch. Everyone at Westboro is very professional. Alfredo always takes care of everything. was great, top notch. Everyone at Westboro is very professional. Alfredo always takes care of everything. More
by Huntfamily54
February 09, 2024
I like how they treat the customer and the mechanical did very good job in my car, I loved. I am very happy with my experience with Westborough dealership very good job in my car, I loved. I am very happy with my experience with Westborough dealership More
by cornich200
February 08, 2024
Good Good welcoming service experience Explained the required service well Will follow up when the parts arrive which is nice required service well Will follow up when the parts arrive which is nice More
by Savvysubu
February 08, 2024
Diagnostic didnt address my issue. Despite paying $165 plus fees, I dont have a solution to my problem. It seems they didnt want to test the electrical system. Despite paying $165 plus fees, I dont have a solution to my problem. It seems they didnt want to test the electrical system. More
by steveyoung01
