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Westboro Toyota
Westborough, MA
2,495 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,495 reviews
January 25, 2024
Over all service experience is good. Needed services for 15k miles are explained well by Kevin. Waiting area is decent. Needed services for 15k miles are explained well by Kevin. Waiting area is decent. More
by SREYA.RANGANATH
Verified Customer
January 25, 2024
Regular service with questions about my tires. Service was good. Tire problem is still unresolved. Run flat tires with approximately 24k miles are thumping as I drive. This has been an ongoing pr Service was good. Tire problem is still unresolved. Run flat tires with approximately 24k miles are thumping as I drive. This has been an ongoing problem with several previous sets of the same tires. Grant was excellent and had a master technician drive the van and check the suspension. He could not reproduce the same noise. I am frustrated with the run flat tires. The van is excellent, but the tires are an issue. More
by OMASON71
Employees Worked With
Grant
January 25, 2024
Very helpful but sometimes you wait a long time for the service to get done. Usually I have to wait for the car to get done. service to get done. Usually I have to wait for the car to get done. More
by DMSHEP99
January 25, 2024
Price was still the same even after the coupon was applied of %15 I still paid $90 for oil change which I was initially told that would be the price. applied of %15 I still paid $90 for oil change which I was initially told that would be the price. More
by GEORGEALBNA
January 25, 2024
Very professional, suggesting different options, taking care. Lenny and David - grate assets of the company. care. Lenny and David - grate assets of the company. More
by igorsa
January 25, 2024
$100 oil change. Less than satisfactory. Imperial in Milford was $59..99. I'll try them next time. Less than satisfactory. Imperial in Milford was $59..99. I'll try them next time. More
by RITCHIECUMMINGS
January 25, 2024
I left the dealership unsatisfied unfortunately. My 4Runner has been having knocking clunking noises for a while now so I figured after this visit I would have had help getting it resolved. The tech My 4Runner has been having knocking clunking noises for a while now so I figured after this visit I would have had help getting it resolved. The technician Francis told me it was my tires which I believe was part of the noises but I think the sounds were more involved with the trd pro suspension. The service desk people were pleasant to deal with but I was not very happy with the outcome of my visit. More
by Silverex08
January 25, 2024
Great experience when purchasing the car in 2022 The sales person Bryan was great Helpful sales person Bryan was great Helpful More
by JAMCKENNA31
January 25, 2024
As always, Westborough Toyota service, exceeded my expectations. They are service was prompt, efficient, fair, with a genuine interest in service excellence. From Jody, to the two drivers who helped t expectations. They are service was prompt, efficient, fair, with a genuine interest in service excellence. From Jody, to the two drivers who helped to shuttle me to, and from my home. I trust Westborough Toyota. More
by Jen.maseda
