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Westboro Toyota
Westborough, MA
2,698 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,698 reviews
July 26, 2025
Had a specific appointment time. It still took 1 1/2 hr for simple oil change and a quick air filter change. My time sitting and waiting is valuable. It still took 1 1/2 hr for simple oil change and a quick air filter change. My time sitting and waiting is valuable. More
by LOISTOEPPNER
Verified Customer
July 26, 2025
First visit to the dealership with my new vehicle so they were very informative on the type of service and schedule going forward. were very informative on the type of service and schedule going forward. More
by REBECCA_HAGOPIAN
Employees Worked With
July 26, 2025
Who’s Matthew white? I worked with Ali boothe. He was fantastic, 5 stars. I would recommend. I worked with Ali boothe. He was fantastic, 5 stars. I would recommend. More
by Jen.deluca1187
July 25, 2025
I bought a used car and there were problems with the breaks on the very first day I took it home and it was a very upsetting and frustrating process to get Westboro’s attention to the matter. breaks on the very first day I took it home and it was a very upsetting and frustrating process to get Westboro’s attention to the matter. More
by 13cgill
July 24, 2025
Service advisor was very pleasant & answered any questions I had. In fact all the employees @ this dealership are good. questions I had. In fact all the employees @ this dealership are good. More
by KAY444359
Employees Worked With
July 24, 2025
The dealership is great. I’ve bought and serviced 2 trucks there. The service dept is usually one of the best I’ve experienced. Had a bit of trouble with my last service visi I’ve bought and serviced 2 trucks there. The service dept is usually one of the best I’ve experienced. Had a bit of trouble with my last service visit there on 7/24 More
by K.D.ELOWE
July 24, 2025
We went in for an oil change. Very helpful and quick service! We will be back! Thank you! Very helpful and quick service! We will be back! Thank you! More
by ADROSSI8987
Employees Worked With
July 22, 2025
Very racist kind of behavior. It seems no one wants to do a business with non American communities. Pointing fingers so aggressively towards my wife and talking very loud. Clearly It seems no one wants to do a business with non American communities. Pointing fingers so aggressively towards my wife and talking very loud. Clearly mentioned to my wife that they don’t want to do a business with her and behaves very disrespect. Keeps her in waiting even after the car was ready. More
by Visu
July 22, 2025
Toyota has always been very helpful with the whole process when purchasing a vehicle and also with the service department. I would recommend them to family and friends. process when purchasing a vehicle and also with the service department. I would recommend them to family and friends. More
by DEBS.GREEN
Employees Worked With
July 21, 2025
Nothing goes smoothly The process does not flow easily. Always gets me irritated with the communication flow. Things hurried...not clear. Always gets me irritated with the communication flow. Things hurried...not clear. More
by Deborahrs
