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Westboro Toyota - Service Center

Westborough, MA

4.2
1,923 Reviews

1,923 Reviews of Westboro Toyota - Service Center

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October 31, 2023

I desperately needed new tires for my car. I have been very disappointed with Yokohama tires which came on the car. The car rode lousy with them and they were so noisy I couldn't hear the ra More

by HI_HILL_FARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Maintenance was timely done, even on a busy Saturday morning. They very well organized and pay attention to details. More

by Ralf Viola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Hernandez
October 31, 2023

Clear communication and explanation of the services/pricing. Quick service team response. Great customer service More

by bandka036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Westborough Toyota has always treated me well. I appreciate their honesty and transparency. I won't take my car anywhere else. Thanks for all the service. More

by John Fellian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman in the service finance office was incredibly nice and I do not remember her name.
October 31, 2023

Kevin has been very helpful to explain everything. Also, the lady I called to set up appt was very helpful to explain my prepaid service expiration date and mileage. More

by QWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Great service experience and reasonable wait time. Gave me options to consider and available deals. More

by ANILVARMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

I like service. I like yr staff too.store also neat and claean. We trust yr ability. More

by PATELEVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
October 30, 2023

Service itself is fine. Timeliness and adherence to appointment times is freaking terrible. A simple routine appointment shouldn't take 3 hours. More

by Skell84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

I think the dealer provided good service! I ha reasonable waiting time and effective communication. More

by JunMa68
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Knowledgeable and efficient handling my check in and paperwork and arranging for a loaner car More

by BERNACKI0
Service Time
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Tonelli
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