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Westboro Toyota - Service Center

Westborough, MA

4.2
1,932 Reviews

1,932 Reviews of Westboro Toyota - Service Center

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October 12, 2023

I had an appointment and once I arrived I sat inside the garage for 15 mins before anyone came up to me to check me in. Then I waited an hour and a half before they even looked at my car. I was told a part More

by GAILYK88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
October 12, 2023

Thanks you so much for fixing my breaks, The car now works well thanks again More

by nasisandra672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

They are always thorough and friendly. Good with reminders about service. Would recommend for service. More

by paula k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

John was very professional and personable. Although this was simply an “airbag recall” visit, he clearly explained various options after the crew noticed some possible further maintenance iss More

by KENDALL.KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Bad experience, not taking time to check out and solve customer issues. Not satisfied with the quality of service, problems remain the same More

by ANNEV507
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan was very nice over the phone with me
October 10, 2023

Harold did a great and thorough job with my vehicle and customer service. I appreciate this. More

by BELANGERS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Hernandez
October 10, 2023

Well treated and helpful. Assisted when it was needed. BB was excellent. I'm sorry but I can't remember the finance officer's name (Beaded and own a farm)but he was fantastic More

by Comm
Recommend Dealer
Yes
Employees Worked With
Bashkim Bajraktari
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

good interaction and service. Very good staff and good facilities for people waiting for the servicing More

by RGOLLA.2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Good service hope to get over there for a new car soon or lease a car More

by cdischel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Kevin was very personable and thorough, a pleasure to work with , looking forward to next visit More

by PLANTEIGNE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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