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Westboro Toyota - Service Center

Westborough, MA

4.3
1,901 Reviews

1,901 Reviews of Westboro Toyota - Service Center

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September 21, 2023

Had to wait even with an appointment. Never got a call when car was ready. More

by jhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

This dealership is my goto for service. The staff are helpful and courteous, the service is relatively quicker. More

by MATHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

I have no complaints about sales but the mechanics did something wrong on my brakes while replacing them (after I had to spend almost 3h waiting for that to be done with my kids) . Ok , gave them a call , More

by Viviane
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea
September 21, 2023

They were very helpful in finding my new car. The sale manager sold it to me and she was very pleasant More

by JRBINWORC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
September 21, 2023

Juan R was very attentive and a good listener. The mechanics sucks big time!!! I’m very very disappointed and discouraged to go back there for services. More

by HEMILYGUARDIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo the Brazilian Sales , Darmy Grullon
September 21, 2023

Called in the morning to get a price on 4 new tires. She quickly was able to give me a price that was under that the local mechanic had given me. She got me in that day. I was a very happy camper. More

by EKLUGE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Very professional and pleasant to interact with. ..and service was very timely.Pleased with transaction. More

by CARDIEW56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Everything was done well. Judy did a great job and was very considerate Waiting room magazines could be neater. More

by LYNLIEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Jody was helpful and informative. The time to do the service was reasonable and the technician found an issue that I was unaware of, so it was great that it was taken care of before i More

by JENWEBB13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Car was due oil change, service was quick and completed as Jodi had estimated for the duration. More

by ANTHONY_A_LOBO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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