Westboro Toyota - Service Center

The service guy did not give me any explanation on the service performed. No discussion on what the potential future problems are etc. service performed. No discussion on what the potential future problems are etc. More

All together ok, but the office space seems very disorganized and messy. Offices are overfield with stacks of old papers. Workflow is poor, staff and customers seem equally lost. disorganized and messy. Offices are overfield with stacks of old papers. Workflow is poor, staff and customers seem equally lost. More

They forgot to do something and then told me it would be quick and took over 2hr for the update on my car that they did. So it was a 4hr+ and 2x drive there quick and took over 2hr for the update on my car that they did. So it was a 4hr+ and 2x drive there More

Like the ease of service, friendly and if more is needed, ask what you would like to do. ask what you would like to do. More

The guys are all awesome… my last trip there was nice because it was the first time in years somebody didn’t try and sell me something I didn’t need.. but everyone I’ve dealt with has been awesome because it was the first time in years somebody didn’t try and sell me something I didn’t need.. but everyone I’ve dealt with has been awesome More

They were able to do a next-day appointment for a few Corolla Recalls & offered to do a state inspection when I got there! The team also looked at my front bumper for me as the clips were all falling out Corolla Recalls & offered to do a state inspection when I got there! The team also looked at my front bumper for me as the clips were all falling out. They gave me a very fair estimate for parts! Thank you! More

Per usual, Kevin was professional, friendly and provided timely updates. An absolute pleasure to do business with! provided timely updates. An absolute pleasure to do business with! More

Fast, efficient, friendly service all around. Clean waiting area and nice people. Highly recommend them. Clean waiting area and nice people. Highly recommend them. More

While the customer service of the dealer is very good, the appointment timing for maintenance, is not. Every time I've come in for an appointment, I'm given a wait time thats completely off from the actu the appointment timing for maintenance, is not. Every time I've come in for an appointment, I'm given a wait time thats completely off from the actual time. The check in process alone takes forever. I had a 10:45 appointment recently, which I was told when I scheduled it, would only take 20-25 minutes. By the time i waited in line at the garage entrance, and was checked in, 20 minutes had gone by. Then at the desk, I was told the appointment would be less than an hour. After waiting 2.5 hours with no update from anyone, I finally went back to the lobby to check on the status of my car. Once I got an update, I then waited another 15 minutes to cash out and get my car back. Almost 3 hours total... More

Ils sont très bon et font du bon travail Merci ! !!j’apprécie le travail fait! !!j’apprécie le travail fait! More