Westboro Toyota - Service Center

Dealers gave clear info and answers to questions. Didn’t get annoyed when we changed our mind, went with our process. Didn’t get annoyed when we changed our mind, went with our process. More

Great team. Lots of help and respect especially Leo. Great experience. Support from the entire team Lots of help and respect especially Leo. Great experience. Support from the entire team More

Good place to take care your car. But could be better to keep time range for service.If oil change is taking 30-40 min,it should be that time ,not 1.5-2hrs…. But could be better to keep time range for service.If oil change is taking 30-40 min,it should be that time ,not 1.5-2hrs…. More

Kevin was very helpful, explained everything clearly, easy to do business with! I usually take my car to this Toyota dealership-maintenance department is top notch! easy to do business with! I usually take my car to this Toyota dealership-maintenance department is top notch! More

Had my 60k tuneup. CEL on so brought to Toyota. They recommended I replace the engine for $20,000. Toyota HQ said they would NOT honor my power train warranty and I was CEL on so brought to Toyota. They recommended I replace the engine for $20,000. Toyota HQ said they would NOT honor my power train warranty and I was only 1800 miles over 60k. Wouldn’t even contribute any % for the repair, even though this is my 2nd vehicle with Toyota and wife/mother in law have leased 5+ vehicles with Toyota. Terrible and disappointing experience. I will never buy or recommend any friends or family to choose Toyota. More

Their service department is always knowledgeable, courteous and friendly and they communicate any vehicle issues very well. courteous and friendly and they communicate any vehicle issues very well. More

My first time bringing my car here. I was able to get in the next day! There were some odd noises from the rear of the car. quickly diagnosed and started the repairs asap… I was able to get in the next day! There were some odd noises from the rear of the car. quickly diagnosed and started the repairs asap… More

Everything went great, good communication! Oil change, tire rotate and balance and tire leak repair performed. Oil change, tire rotate and balance and tire leak repair performed. More

Went in for diagnosis. Was told I needed Rack and Pinion. Told one price then it changed. Asked for written estimate and was told they would email but they never did. Recei Was told I needed Rack and Pinion. Told one price then it changed. Asked for written estimate and was told they would email but they never did. Received a call from Maintenance dept the following week and asked them again for estimate but they again did not send. Why would I ever go back to them when I cant trust them to do basic requests and the price went up $400 after the first price was quoted. BTW - Rack and Pinion is fine and my truck only needs pressure lines replaced but again, why would I ever trust Westboro Toyota where I actually bought the truck new to do any maintenance or repairs. More

Tried to charge me $684 for a new heat shield brought it to a mechanic down the street put in a nut and bolt for free to a mechanic down the street put in a nut and bolt for free More