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Westboro Toyota - Service Center

Westborough, MA

4.2
1,994 Reviews

1,994 Reviews of Westboro Toyota - Service Center

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September 13, 2023

Juan was very helpful. the car was ready when promised and there were no surprises. Good work. More

by JJFERNANDEZ
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Thank you so much Kevin. Appreciate your help to get my car fixed in timely manner. More

by Indika
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Great service department, makes it easy to get in and out in a timely manner as well! Thank you Westboro Toyota. More

by Cds2396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

It took 4 times to fix my problem You wouldn’t give me discount Why More

by BILMAR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Excellent job that’s why I lease from west pro dealership all your people are excellent More

by JCOL255790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

They are always very helpful and courteous, and they keep me informed of what's going on with my car while I wait. More

by NATUREGAL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin - service dept.; Rick - service dept - both get 5 stars!
September 12, 2023

Westborough Toyota is xxxx on Earth! Terrible service, poor communication, deceptive sales tactics. It’s clear there is no team work here, and no training where it’s clearly lacking. More

by Nora_cohen14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Again, Westboro Toyota is very customer oriented. The new service faciltiy is great! Kevin Camara was very helpful, and spent plenty of time helping me, even though it was a minor service situation More

by PETERCMARKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

I brought my car in for its annual checkup. Was told what that entailed. It was a pleasant experience. More

by Normatrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Waiting time is too long. No coffee in waiting time .Not very good at concerned to customers. More

by hiepchiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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