Westboro Toyota - Service Center

I have been a Westboro Toyota customer for many years and will continue due to the consistently outstanding service provided will continue due to the consistently outstanding service provided More

The staff are very friendly , unfortunately we need wait more than we’d like. But it’s ok more than we’d like. But it’s ok More

Good Easy to make appt. Dealership needs to turn down a.c.! Way too cold for those who wait for their cars. Dealership needs to turn down a.c.! Way too cold for those who wait for their cars. More

Terrible. 2 hour wait after an appointment for a state inspection and tire rotation. And you wonder why nobody wants to go to dealership…. You wasted 2 hours 2 hour wait after an appointment for a state inspection and tire rotation. And you wonder why nobody wants to go to dealership…. You wasted 2 hours of my time… and stop with the spam text.. More

Great dealership. I had the pleasure of working Mr. Lopes the service manager. From the walk around my vehicle at check in to keeping me informed of my car’s progress I had the pleasure of working Mr. Lopes the service manager. From the walk around my vehicle at check in to keeping me informed of my car’s progress thru the day. More

There is a disconnect between the Tech. repairing the vehicle, and the service contact. The service contact does not know the status of vehicle and must visit the Tech. in the service area repairing the vehicle, and the service contact. The service contact does not know the status of vehicle and must visit the Tech. in the service area for information on the repair work. After waiting for more than the estimated time, it is necessary to ask the service contact for status. After looking at the computer for status, the service contact has to go to the service area to learn the statue os the repair work. This is the normal operation. I experience this every time visit Westborough Toyota. I just spent 4 hours waiting to get a flat tire repaired or replaced. It was replaced. The people are all very pleasant I worked with. It's a procedural, or training, or technology issue. Just fix this disconnect, so my time spent waiting was not waisted because the service adviser didn't know the status of my vehicle.. More

Fast and clean - waiting room and paper mat used in the car. Will return for other car needs. car. Will return for other car needs. More

Good Dealer , nice people good services. The place is nice too and I like it because they have people who can service customers who don’t speak English . The place is nice too and I like it because they have people who can service customers who don’t speak English . More

Checking to service department was quick and easy. Time for service was reasonable and check out was time excellent. Time for service was reasonable and check out was time excellent. More

They do a good job. Long waiting but its worth it since they know what they are doing. Long waiting but its worth it since they know what they are doing. More