Westboro Toyota - Service Center

When I came in to drop off my car for service, Juan didn’t even tell me my car was ready, I was the one that noticed, that my car was all set. Usually a paper receipt is giving at the of the service, J didn’t even tell me my car was ready, I was the one that noticed, that my car was all set. Usually a paper receipt is giving at the of the service, Juan was not available at the end of the service to give me a receipt and let me know if there was any comments about my car. He needs to improve his customer service. More

Excelente la atencion, gracias Ricardo, mi mejor desidacion en escojer Toyota.Toda una bendicion. Gracia desidacion en escojer Toyota.Toda una bendicion. Gracia More

Had a good experience staff was friendly and work was done quick Very happy with results done quick Very happy with results More

I scheduled service on a Monday and they took it on Tuesday. Kevin was wonderful to work with and the appointment was quick. Great service. Tuesday. Kevin was wonderful to work with and the appointment was quick. Great service. More

I Bring my car more than 15 years to westborough Toyota because they do Nice Job . because they do Nice Job . More

Great customer service. Easy to work with. No pressure Suprised. They did inspection on the car. Easy to work with. No pressure Suprised. They did inspection on the car. More

Everyone I interacted were very kind and clear on what would be done. The time it took to finish my car, was very good. I appreciate everyone for how they worked with others and kept me up on the process would be done. The time it took to finish my car, was very good. I appreciate everyone for how they worked with others and kept me up on the process and time. The final price was very good and fast. Thank You More

The place is neat and I was able to get appointment quick, work done on a timely manner quick, work done on a timely manner More

Generally good experience when I visit. The only negative I would have is I am never greeted or acknowledged upon arrival. I stand there as employees walk by me every which way without even The only negative I would have is I am never greeted or acknowledged upon arrival. I stand there as employees walk by me every which way without even eye contact. It’s as if they hope the next guy will help me. When I take my other car -Lexus to Northborough they are much more engaged. More

Dealership is great. This time the service performed wasn't as good as past visits. Maybe because it was the day before a Holiday and they were short handed. This time the service performed wasn't as good as past visits. Maybe because it was the day before a Holiday and they were short handed. More