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Westboro Toyota - Service Center

Westborough, MA

4.2
1,935 Reviews

1,935 Reviews of Westboro Toyota - Service Center

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June 02, 2023

Great service, I was well received and thank you for the great work, I hope to do business with you again. More

by JFtourinhomg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

I have a Tundra end since Tuesday I’ve been trying to fix parking brake, and so far no response from the requested part. More

by renildomarcodemoura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
June 02, 2023

Always professional and very helpful when it comes to having my car serviced... why would I go anywhere else? Great work at a great price More

by chefeco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bashkim Bajraktari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Bay Bay, Braeden Stamoilis, Nicholas diBenedetto, Alex Sanchez
June 02, 2023

Waited too long for check in then another 4 hours for service. No attention for updates. Not good customer service More

by Motteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

I brought a tire and wheel in for warranty replacement for a cut tire. I normally never but any type of additional warranties when I buy a car but the cost of special wheels and tires I bought the warrant More

by PETERBOWKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Vazquez
June 01, 2023

They made the process very easy and transparent. Financing was fast and I was able to drive off the same day. More

by ERICMBOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Carrillo
June 01, 2023

Called late for a same day oil change because I was going away and they got me right in and out. Much appreciated. More

by ZUKE004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Carrillo
June 01, 2023

At check out my keys where not in the car. Took couple people searching to find the tech with the keys. More

by EBJORKMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

As always, they are courteous and friendly. Answer questions willingly and thoroughly without making you feel uncomfortable. Wonderful dealership! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Based on my needs, Marco stepped up to the plate, went beyond Toyota expectations and did his best in resolving my issues. More

by TerryB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Vazquez
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