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Westboro Toyota - Service Center

Westborough, MA

4.3
1,883 Reviews

1,883 Reviews of Westboro Toyota - Service Center

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November 21, 2024

Gabrielle is amazing. She has the best interpersonal skills. I felt that she really cared that I had a good experience at Westboro Toyota. More

by SUSAN.DRUKER
Recommend Dealer
Yes
Employees Worked With
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Young
November 21, 2024

Any dealership manager by Tony Chamoun is first rate! And the service aspect was great. More

by Morneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Inexperienced salesman led to delays that were avoidable. Effective communication between managers and sales was lacking. More

by pmaltais23
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
JD Janes
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Long term return customer - I appreciate this Toyota team! They are friendly and very professional. More

by JAMESAARONSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Have worked with John before and he has been extremely helpful and professional in taking me through the servicing process. More

by SUBRATA GHOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Work was completed as expected the detailing could have been better ! Out side in the sun it showed missed spots and lines of swirls ! Can’t hide the work from the direct sun! Simplest way to see great wor More

by Ralphleo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Great service department. Kevin was very helpful and I trust his recommendations. The whole staff is very accommodating. More

by NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fraebert Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Appointment was kept on time. We had a clear discussion of the work to be done and a couple of questions that I had were answered clearly and concisely. Work was completed within More

by RKPETERSEN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I waited over 2 hours for an oil change I had an appointment for. Friendly staff but too long for a basic service. More

by ANDYMAN235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
November 14, 2024

The staff is very professional and friendly. The work is thorough and efficient, and is always completed within the estimated time frame. They just do an excellent job! More

by JLFRALEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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